Join a transformation-driven organization where your expertise will play a pivotal role in advancing
application managed services
within the dynamic landscape of the
biopharmaceutical industry
. Our client is seeking a dedicated professional who is ready to leverage cutting-edge technologies and lead digital initiatives.
The ideal candidate is a seasoned
DT Lead Application Services Run
with a strong background in digital transformation processes and project management. If you thrive in non-infrastructure application services and are passionate about integrating AI and automation into business practices, this role could be for you.
* You lead and support the integration of
automation
and
AI technologies
into AMS processes.
* You identify and implement meaningful process improvements using automation and AI.
* You monitor the performance of automated and AI-driven processes, ensuring all
SLAs
and
KPIs
are achieved.
* You prepare and manage activities related to contract renewals and
RFPs
.
* You act as the main point of contact for stakeholders during the
RFP
process.
* You manage dashboards for skills, training compliance, and budget oversight.
* You ensure smooth invoice processes, overseeing reception, review, and approval.
* You support knowledge transfer, audits, and compliance processes.
* You maintain regular communication with both internal and external stakeholders.
What are we looking for?
* You have at least
5 years of experience
in enterprise digital transformation organizations.
* You possess a minimum of
5 years in service management and project management
.
* You have proven experience in
project management
, particularly in AI-related initiatives.
* You have a strong understanding of
automation tools
and generative AI technologies.
* You have experience managing large contracts and external vendors.
* You are an excellent communicator and have strong interpersonal skills.
* You demonstrate proactivity and the ability to work under stress.
* You are fluent in
English
.
* You are familiar with GxP processes.
* You are comfortable working in a regulated (pharma) environment.
* You are open to learning business processes if not already familiar with all domains.
* You have a background in the pharmaceutical or regulated industry (a plus).
* You have knowledge of
PowerBI
reporting (a plus).
* You are proficient in
English
, with additional proficiency in
French
or
Dutch
being beneficial.