About Atos Group
Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris.
The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
We are currently looking for an experienced
Program Manager – Service Delivery Management
to strengthen our service delivery capabilities in a complex, large-scale IT environment.
What You'll Do
* Ensure compliance with contractual requirements, KPIs, and SLAs while driving service quality and improvements.
* Own end-to-end program and project delivery, including governance, risk management, and recovery situations.
* Lead stakeholder engagements and regular program reviews covering delivery, quality, and performance.
* Manage program budgets, resources, capacity planning, and multi-workstream reporting.
* Coach and mentor teams while continuously improving delivery standards and methodologies.
What You Bring
* 10+ years of experience in service delivery and/or program management within large IT environments.
* Strong contractual, commercial, and technical delivery background.
* Project Management certification (PRINCE2, IPMA, PMP, or similar); SCRUM Master is a plus.
* Advanced knowledge of ITIL / IT Service Management.
* Strong leadership, communication, and stakeholder management skills.
* EU nationality and based in Belgium.
* Fluent English and French or Dutch.
* Comfortable working in a hybrid model from Atos offices in Zaventem and Brussels.
Why You'll Love It Here
* Permanent role at Atos with long-term stability.
* High-impact, complex programs with real responsibility and visibility.
* Hybrid working model supporting work-life balance.
* Access to training, certifications, and continuous professional development.
* Collaborative, international environment with experienced professionals.
Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.
Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
Choose your future. Choose Atos.