The Application Manager is responsible for the availability, performance, stability, and evolution of the applications under his responsibility.
He acts as a key interface between business, technical, and risk teams, ensuring that application services meet business needs while complying with regulatory, security, and performance requirements.
Key responsibilities
Ensure the operational maintenance (run) of applications.
Manage updates, patches, and functional or technical enhancements.
Supervise application changes (version management, testing phases, production releases).
Maintain up-to-date functional and technical documentation.
Analyze and resolve application incidents.
Coordinate corrective actions with internal teams and external providers.
Contribute to continuous service improvement.
Collect, analyze, and prioritize user and business requirements.
Support users in adopting and evolving application solutions.
Coordinate business needs with risk, compliance, and technical constraints.
Manage relationships with software vendors and external service providers.
Monitor contractual commitments and service levels.
Ensure the quality of deliverables and provided support.
Ensure compliance with security policies and applicable standards.
Participate in application audits and risk assessments.
Ensure application compliance with regulatory requirements (e.g. GDPR).
Your profile
Soft skills and behaviour:
Ability to take initiatives and responsibilities
Ability to adapt and anticipate
Easy communication, adapted to the interlocutors, clear and synthetic
Rigor, precision
Customer/result orientation
Strong team spirit
Ability to learn and transmit it
Constant openness to the latest trends and technical
Technical skills:
Strong understanding of the application lifecycle.
Good knowledge of application architecture/infrastructure and data flows.
Ability to analyze and resolve complex application incidents.
Proficiency with incident and change management tools
Knowledge of ITIL best practices.
Development skills appreciated (scripting, debugging, or software development).
Languages: A good knowledge of English is required (international context).