Key ResponsibilitiesFacilitate Agile ceremonies (daily stand-ups, sprint planning, reviews, retrospectives)Remove impediments and ensure smooth team operationsFoster collaboration, autonomy, and a proactive problem-solving cultureMaintain transparent communication with IT teams, business stakeholders, and managementPromote the strategic value of data services (data quality, governance, resilience)Identify cross-team synergies and drive continuous improvement initiativesRepresent the team in workshops, presentations, and stakeholder discussionsChampion Agile and DevOps best practices (CI/CD, scalability, performance monitoring)Support backlog refinement, prioritization, and risk management with Product OwnersDrive metrics-based decision-making and continuous process optimization
Technical SkillsProven experience as a Scrum Master (PSM/CSM certification preferred)Strong knowledge of Agile frameworks (Scrum, Kanban)Experience with tools such as Jira and ConfluenceUnderstanding of data environments (databases, ETL pipelines, monitoring tools)Familiarity with IT production processes (incident management, performance, security)
Soft SkillsProactive and self-driven mindsetExcellent communication and stakeholder management skillsAbility to simplify and explain complex conceptsStrong adaptability in fast-paced environmentsTeam-oriented with a focus on collaboration and continuous improvement
Nice-to-HaveExperience in banking or financial servicesKnowledge of compliance standards (GDPR, BCBS 239, ISO 27001)