Requirements: EQF Level 6 qualification: Bachelor's degree or equivalent (minimum 3 years of higher education) Proficient in English; French proficiency is aplus Experience in one or more of the following within IT projects: documentation, training, testing, or user support Skilled in producing user manuals, developing tutorials (written and video), and delivering training sessions Excellent interpersonal and communication skills, capable of working with both business users and technical teams Strong grasp of IT systems, with the ability to translate user requirements into technical deliverables Proven experience in developing IT tutorials is mandatory Desirable: Previous experience in legal-sector IT environments Ability to provide training and documentation in both English and French