Job Description
Parkwind develops, finances, and operates offshore wind farms. Since 2023 Parkwind has been wholly owned by JERA, the Japanese energy group that is one of the world's largest electricity producers. It is now part of JERA Nex, JERA's renewable energy subsidiary. With more than a decade of experience and 1028MW under operational management worldwide, Parkwind is currently expanding internationally. Our team of 200 professionals works from Belgium (Leuven & Ostend), Germany, Ireland, Norway, Greece, Australia, and New Zealand, and is committed to making green energy available and affordable for everyone.
Parkwind as an employer
At Parkwind, we want to create a better world for future generations by making offshore wind energy available to all. We are ambitious and set the bar high for ourselves with enthusiasm, not only today but also tomorrow. This is not a short-term job but requires a long-term commitment and vision for the future. And we realize that changing the future starts with ourselves. Parkwind's real magic lies in people. We do business with people, for people. And that is why we find it essential to work together in an open and safe environment, where everyone feels welcome and can contribute optimally.
In light of further international expansion of its business, Parkwind is looking for a SAP Support Analyst to reinforce our IT team located in Leuven.
Your role
You will be joining the IT PMO & Applications team of Jera Nex bp, which is responsible for IT projects and the maintenance of our business application landscape.
Within this team, you will be the main contact point for support and user management on SAP S/4HANA Public Cloud and other applications in the ERP landscape (SuccessFactors, Financial Planning & Analytics applications,…).
Next to that you will work in a functional role on change requests and projects to improve the applications. You will also create training materials and provide training to the key users.
Key Responsibilities
* Support key users and end users
* Resolve functional issues
* Answering questions
* Escalate issues to AMS partners and vendors, follow-up on resolution
* Key user training on specific topics
* User administration and authorization management
* Onboard and offboard users in the applications
* Resolve authorization requests
* Implement changes to the authorization setup (business roles)
* Change requests
* Identify potential system improvements proactively
* Capture business requirements and assess feasibility
* Functional configuration and testing
* Follow-up on CRs implemented by AMS partner
* Create and update documentation (design, training materials,…)
* Participate in projects related to the ERP landscape (analysis, testing, data migration,...)
* System administration and monitoring
Job requirements
Profile
* At least 2 years of professional experience in a functional analyst or IT support role related to ERP systems.
* Experience with SAP S/4HANA Public Cloud is a must.
* Experience with SuccessFactors is a big plus.
* Experience with financial accounting in an ERP system is a big plus.
* Strong motivation to support end users on day-to-day issues, requests and questions.
* Hands-on and analytical approach in solving problems.
* Able to identify and implement system improvements (change requests).
* Able to work structurally using IT service management tools.
* Good communication skills and diplomatic attitude towards end users, AMS partners and software vendors.
* You are fluent in working and drafting in English.