Responsibilities:- Moderate daily NC/CAPA governance meetings and drive structured governancediscussions- Coordinate cross-functional stakeholders across Operations, MSAT, QA, Engineering,GET, and support functions- Challenge teams where governance process, timelines, escalation discipline, oroperational follow-through are not aligned- Drive governance discipline, escalation follow-up, action tracking, and operationalaccountability activities- Monitor stakeholder participation, governance meeting adherence, and operationalengagement- Trend and analyze daily NC/CAPA activity, recurrence patterns, aging metrics, andescalation risks- Facilitate RCA discussions and RCPS workshops for complex investigations and1recurring operational issues- Facilitate recurring RCPS exercise coaching sessions for operational teams- Support Lean problem-solving methodologies including 5 Why, Fishbone, Fault TreeAnalysis, DMAIC, Pareto, Kaizen…etc- Support governance reporting, dashboard visibility, KPI reviews, and operational reviewactivities- Perform hands-on operational engagement including shopfloor interaction, coaching,observation, and governance follow-up- Ensure governance execution aligns with GMP requirements, SOPs, and complianceexpectations- Support operational teams in improving investigation quality and CAPA effectiveness- Drive continuous improvement initiatives related to governance maturity and operationalexcellence- Support audit readiness activities and governance documentation reviews- Manage investigation ownership and approval accountability for NC/CAPA records- Complete additional governance and operational support activities assigned bySupervisor / ManagerQualifications Required:- Bachelor’s degree in engineering, Life Sciences, or related technical discipline- 8–10 years of experience in NC/CAPA governance, Operational Excellence, or GMP-regulated operations- Hands-on Pharma / GMP operational experience- Experience moderating NC/CAPA governance meetings and cross-functional operationalforums- Experience in RCA facilitation and RCPS coaching methodologies- Lean Green Belt / Black Belt or RCPS Certification preferred- Strong understanding of GMP, Quality Systems, and NC/CAPA lifecycle management- Strong communication, stakeholder coordination, and escalation management capability- Experience managing high-volume operational governance environments- Dutch-speaking capability (Mandatory)Skills:- Strong governance, moderation and facilitation capability- RCA / RCPS Methodology & Coaching- CAPA / 8D Methodology- Escalation Management & Operational Follow-Up- KPI Monitoring, Trending & Governance Reporting- NC/CAPA Lifecycle Management- Cross-Functional Stakeholder Coordination- Lean Problem-Solving Methodologies- GMP & Quality Systems Knowledge- Continuous Improvement & Operational Excellence2- Dashboard & Reporting Tools (Power BI, Tabluea..Etc)- Truvault NC/CAPA Documentation Systems- PLM / Governance Reporting Tools- Strong communication, analytical, and problem-solving skills- Proficient in MS Office (Word, Excel, PowerPoint, etc.)