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Head of Credit Bridgestone EMEA
POSITION SNAPSHOT
Type of work: Hybrid
Type of contract: Open-ended/permanent
Full/Part Time: Full time
Location: Zaventem, BE Frankfurt am Main, DE Bilbao, ES Madrid, ES Környe, HU Vimercate(MB), IT Poznań, PL Warszawa, PL
ABOUT US
Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a “Bridgestone West” strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.
ABOUT THE ROLE
Job Purpose
The Head of Credit plays a key role in driving the commercial and financial success of the business by leading credit operations across all Wholesale and Retail business units in Europe. Reporting to the Finance Director for Sales and Marketing, the role is accountable for credit policies, methodologies, portfolio management, reporting, and monitoring, as well as for improving underlying credit performance metrics.
The role leads the Credit Risk Committee and provides key input to the Working Capital Steering Committee. Working with a strong network of credit managers across regions, the Head of Credit supports regional and central teams with a continuous improvement mindset. The position combines strategic leadership with hands‑on involvement in credit control and legal processes, making extensive use of data and analytics to improve credit risk outcomes and support the sales organisation. Regular interaction with regional teams and international travel are part of the role.
Responsibilities
Define, develop, and maintain credit policies, methodologies, and portfolio management frameworks
Lead the Credit Risk Committee and contribute to the Working Capital Steering Committee
Ensure business units operate within defined credit risk appetite
Credit Operations & Performance
Deliver credit objectives with strong results in collections, risk management, and service delivery
Own and continuously improve collection strategies to manage company risk
Oversee month‑end close and credit reporting
Manage credit insurance applications and relationships with credit insurers
Leadership & Team Management
Lead, coach, and develop a credit organisation of 35 people across Europe, with 5 direct reports
Set objectives, streamline processes, and ensure efficient resource allocation
Conduct regular one‑to‑one reviews, ledger analysis, and performance tracking
Foster a confident, results‑driven, and collaborative team culture
Stakeholder & Business Partnership
Act as the escalation point for credit‑related issues and resolve account disputes to reduce aged debt
Review financials and credit limits for high‑risk or strategic customers
Act as a business partner to the Sales organisation
Present credit and risk performance to senior management, including credit committees and working capital forums
Work closely with key stakeholders to manage query logs and response times
Develop and produce analytics and reporting on credit risk and performance
Use data and analytics to identify improvements in credit risk positioning
Assist with cross‑functional projects related to credit, risk, and working capital
Qualifications & Experience Required
Experience & Expertise
Proven track record in implementing and maintaining credit risk strategies and policies
Strong experience in credit risk modelling and scorecard development
Experience in a European‑wide role with demonstrated people leadership
Hands‑on experience with end‑to‑end credit control and legal processes
Technical & Professional Skills
Strong credit, financial analysis, and modelling skills
Ability to prepare high‑quality, structured credit papers
Strong understanding of customer experience metrics (NPS, CES)
Soft / Behavioral Skills
Strong communication and relationship‑building skills
Team player with a positive, collaborative mindset
Ability to work effectively in a fast‑paced, international environment
Languages
Other European languages are a plus
WHAT WE OFFER
At Bridgestone, what really matter is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive payment; we will provide you:
A supportive and engaging onboarding experience to ensure a smooth transition into our team.
The opportunity to develop and grow, through training and regular mentorship.
Corporate Social Responsibility activities.
A truly global, dynamic and challenging work environment.
Agility and work/life effectiveness and your long-term well-being.
A diverse and inclusive team.
We are committed to create an even more inclusive culture that advances equity, embraces individuality, and helps our increasingly diverse teammates, customers, and communities thrive, by providing equal opportunities in employment. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnicity, color, nationality, national origin, disability, sexual orientation, religion or age.
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