Job Overview
This role requires a solid understanding of O365 and the ability to manage and prioritize multiple projects and tasks. The successful candidate will be a strong leader who can motivate and direct staff to meet and exceed customer expectations.
* Directly lead and supervise staff, including interviewing, hiring, coaching, planning, assigning, and directing work.
* Regularly monitor interactions and frequently meet with team members according to expectations to provide ongoing feedback, development planning, and behavioral coaching.
* Identify performance opportunities at the team or program level to develop and implement comprehensive action plans.