Job Description:
BUSINESS DESCRIPTION
ITW (NYSE: ITW) is a Fortune 200 global multi-industrial manufacturing leader with revenues totaling $15.9 billion in 2024. The company's seven industry-leading segments leverage the unique ITW Business Model to drive solid growth with best-in-class margins and returns in markets where highly innovative, customer-focused solutions are required. ITW's approximately 43,000 dedicated colleagues around the world thrive in the company's decentralized and entrepreneurial culture. To learn more about the company and the ITW Business Model, visit
Position Summary
The Key Account Manager (KAM) SPS Benelux is accountable to develop and grow our company's sales with our current and potential new key customers. He/she deploys nationally our commercial BtoBtoC strategy to meet our revenue and margin objectives. He/she reports to the Sales Manager SPS. The KAM builds sustainable and intimate relationships with key decision makers and influencers within each customers organization to meet and exceed their expectations. The KAM collaborates internally with cross functional teams such as Marketing, Finance, Operations, & R&D to ensure thorough business successes.
Responsibilities
* Act as the main point of contact of our key customers in the SPS Professional segment.
* Build annual plans per customer and segment in order to achieve our business objectives.
* Accountable to achieve his/her business objectives and annual targets in terms of revenue and margin
* Forecast and regularly report on sales figures, sales analysis, and sales performance.
* Map customer organizations and know decisions makers and influencers.
* Build a strong common ground, mutually beneficial relationships with all our customers.
* Understand their needs and always strive to prepare the best commercial proposal.
* Be accountable to develop understand and explain our product value proposition to several professional audiences.
* Understand their needs and prepare the best commercial proposal
* Organize regular visitsto our existing customer HQ's, key members, and logistic platforms to always improve their satisfaction.
* Prospect new key accounts to identify new sales opportunities to grow our business.
* Negotiate customer national Terms and Conditions.
* Maintain accurate customer records, keep track of any contract updates and renewals.
* Regular reporting on sales figures, sales analysis, and sales progress for his/her assigned customers.
* Identify industry trends.
* Work with internal local teams to develop strategic marketing plans and ensure KPIs are being met.
* Collecting and analyzing data to learn more about consumer behavior.
Job Requirements
* Academic background: Master's degree or equivalent in business management/administration
* 5+ years of demonstrated experience in sales management experience ideally in Automotive AM/ CPG/FMCG
* Satisfactory problem-solving
* Excellent verbal and written communication
* Strong customer service and interpersonal skills
* Exceptional analytical skills
* Time management and ability to multitask
* Negotiation skills
* Strong drive, fast paced and dynamic mindset.
* Languages: English fluent + local mother tongue.
* IT/Tools: Windows / Power BI / ERP & CRM knowledge preferred
* Travel: regular national travels (Approx. 50%)
Additional Information
* Contract type: permanent
* Starting date: asap