Our client in the banking sector is currently seeking a Trade Support Analyst to join their investment operations team.
Key Responsibilities
Trade Processing and Validation:
* Monitor and support the timely booking and validation of trades across multiple asset classes.
* Reconcile trade details between internal systems, resolving discrepancies in coordination with front office teams.
* Ensure all trade updates and confirmations are processed within required deadlines.
System and Platform Support:
* Provide first-line support for trading platforms and systems.
* Troubleshoot user issues related to trade booking and system functionality.
* Escalate technical problems and follow up on solutions.
Stakeholder Communication and Issue Resolution:
* Serve as a point of contact for trade-related inquiries from internal stakeholders and external counterparties.
* Act as an intermediary to resolve trade mismatches, such as fee differences or booking errors.
* Ensure clear and timely communication to facilitate prompt resolution of issues.
Cross-Team Coordination and Support:
* Collaborate with various teams involved in trade lifecycle management.
* Support internal projects and process changes linked to new business or operational requirements.
* Contribute to continuous improvement initiatives and knowledge sharing within the team.
Profile:
* Bachelor’s or master’s degree in finance, economics, business administration, or a related field
* 2–5 years of experience in trade support, middle office, or financial operations within banking or asset management
* Familiar with trade lifecycle processes and operational risk awareness
* Experience in areas such as reconciliation, collateral, or portfolio servicing is a plus
* Strong working knowledge of trading platforms and booking systems; confident troubleshooting user issues
* Skilled in Excel and comfortable working with data validation and controls
* Excellent communication skills; able to work effectively with both internal teams and external partners
* Well-organized, detail-oriented, and capable of managing deadlines under pressure
* Fluent in English and French and/or Dutch