PpAt Computacenter, we have been writing success stories for more than 40 years! Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures. /ppAs a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications data, cloud data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people. The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential. /ppAt Computacenter, we’re always looking for exceptional people who are forward‑thinking, great collaborators and share a passion for driving brilliant outcomes for customers each day. Whether you’re an experienced professional or just starting out, we have roles in sales, project management, consulting, cyber defence, IT and more. So why not begin your journey at Computacenter and help us to continue ours. /ppLife on the team /ppAs Manager Professional Services, you will be responsible for both people leadership and resource planning, ensuring the right expertise is aligned with project and customer needs. You will lead a team of Project Managers, Consultants Engineers, support their development, and be a key contributor to delivering high‑quality professional services. /ppIn addition to managing day‑to‑day operations, you will play an active role in the broader commercial and operational success of the department. This includes taking ownership of relevant financial performance indicators and working closely with commercial teams during both pre‑sales planning and post‑sales delivery to ensure service excellence and business alignment. /ph3What You’ll Do /h3pPeople Management /pulliLead and manage a team of Project Managers, Consultants, Engineers, including all aspects of performance management, coaching, and development. /liliCreate and maintain training and development plans aligned with business goals. /liliEnsure accurate and timely execution of administrative processes (e.g. timesheets, onboarding). /liliDrive recruitment and onboarding of new team members. /liliFoster an open, feedback‑driven team culture where individuals feel valued and supported. /liliEnsure the team remains focused on delivering excellent customer service and follows up on customer feedback. /li /ulpResource Planning /pulliTranslate resourcing requirements into effective deployment of internal and external professionals. /liliBuild and maintain a strong network of external contractors and staffing agencies. /liliManage the recruitment, onboarding, and support of external resources. /liliCollaborate with Resource and Service Managers to align long‑term planning and pricing based on pipeline forecasts. /liliAct as point of contact for international resourcing requests and systems development. /liliWork closely with HR on contract management and administrative tasks. /li /ulh3Financial and Commercial Involvement /h3ulliContribute to the financial performance of the department by managing key cost lines and understanding how your team's performance impacts the broader departmental PL. /liliCollaborate with commercial and bid teams during proposal development to ensure realistic resource planning and cost estimates. /liliOversee the resource execution of awarded projects, ensuring optimal delivery and customer satisfaction, and review and manage customer feedback. /li /ul /p #J-18808-Ljbffr