Bedrijfsomschrijving
The Logistics Centre of this company in Grimbergen ranks among the world's best just like their products in distribution of the spare parts of their machines.
Functieomschrijving
We are looking for a "SPOC" for our clients. A contact person who loves collaborating with different departments to make sure clients get the right parts at the right time and place. Analytical skills are of course very valuable, focus during sometimes repetitive tasks and good communication skills to make sure everyone is informed and up-to-date.
The job description:
* Single point of contact for dealers and requests submitted via SAP
* Treating dealer concerns about deliveries
* Providing clear and meaningful first responses to increase customer experience
* Building deep knowledge about customer needs and challenges
* Analysis of difficult situations and escalations
Functie-eisen
The profile we are looking for:
* Good communicator in English
* First experience in supply chain and/or customer service
* Problem solver
* Customer focused
* Analytical skills (Excel)
Arbeidsvoorwaarden
* Start: ASAP
* Longterm interim position
* Lots of learning and growth opportunities
* Monthly salary of €3500 - €3800 (depending on experience)
* Meal vouchers of €9 / working day
* 3 ADV days
* Eco vouchers
* Transportation fee according to Joint Commitee 226 (Supply Chain)
* 100% reimbursement of public transportation fees
* Occasional homeworking fee of €20/month
Interested? Apply or contact us asap!