This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.
Who We AreHewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job DescriptionWe are currently looking for a Senior Technical Consultant to join our organization. This is a High Performance Computing (HPC) specialized position that offers in-depth exposure to Linux, High Speed Networks and Parallel filesystems. The role holder will be part of a team responsible for performing hardware and software delivery of new customer solutions, upgrades to existing deployments and in additional L3 escalation solution support for critical HPC issues. As well as the technical aspects of the position, the individual will be expected to develop a trusted relationship, not only within the HPC Delivery team and wider HPE organization, but also with key customers throughout the EMEA region.
Responsibilities
Apply your technical background and knowledge of industry trends to deliver end to end HPC services, including both hardware and software, for massively parallel (MPP) supercomputer systems, clusters and storage systems
Support the pre-sales team in scoping & sizing the HPC services
Plan and deploy HPC HW & SW solutions through to customer acceptance
Support the Deployment Program Manager team as a lead Technical Consultant for deployments.
Analyze, qualify, troubleshoot, resolve whenever possible the incidents with the right level of autonomy & expertise
Collaborate with team members, other internal organizations, customers, and third parties (e.g. DDN, Red Hat, Altair, Nvidia, VAST...)
Manage the customer relationship, including verbal & written communication
Be available to travel to customers sites across EMEA.
Research HPC documentation & complete required training to maintain and develop HPC skills.
Education And Experience Required
5+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, three additional years of relevant professional experience (8+ years in total).
Advanced skills in customer service and customer facing communication
Business fluency in English language
Analytical mindset, able to understand all architectural dependencies of technologies in the customers' IT environment
Technical leadership
In-depth Knowledge Of
Linux/Unix operating systems
Workload managers (preferably SLURM and/ or PBS-pro)
Cluster management systems
Networking and security
Server components including motherboards, memory and storage, network switches
Ideally, An Understanding Of
Storage systems and (HPC) file systems
High-speed communication architecture
Analog and digital circuit theory and principles
Knowledge of programming and scripting (e.g. Perl, Python, C++, etc.)
An understanding of containerization and container orchestration frameworks such as Kubernetes and Docker Swarm
Additional Skills
Accountability
Accountability
Active Learning
Active Listening
Bias
Business Growth
Client Expectations Management
Coaching
Creativity
Critical Thinking
Cross-Functional Teamwork
Customer Centric Solutions
Customer Relationship Management (CRM)
Design Thinking
Empathy
Follow-Through
Growth Mindset
Information Technology (IT) Infrastructure
Infrastructure as a Service (IaaS)
Intellectual Curiosity (Inactive)
Long Term Planning
Managing Ambiguity
Process Improvements
Product Services
Relationship Building {+ 5 more}
What We Can Offer YouHealth & WellbeingWe strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional DevelopmentWe also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional InclusionWe are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Equal Employment OpportunityHPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are based on qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
No Fees Notice & Recruitment Fraud DisclaimerIt has come to HPE's attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.
Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.
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