Deadline Date: Tuesday 13 January 2026
Requirement: Support Officer (Programme)
Location: Braine-l'Alleud, BE
Full Time On-Site: Yes
Time On-Site: 100%
Total Scope of the request (hours): 836
Required Start Date: 16 February 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO SECRET
Duties & Role:
Strategic planning
* Contributes to the development of policies, processes, standards and guidelines for strategy development and planning.
* Develops and communicates plans to drive forward the strategy and related change planning.
* Provides support and guidance to help stakeholders adhere to the approach.
* Ensures that all stakeholders are aware of the strategic management approach and timetables.
* Collates information and creates reports and insights to support strategy management processes.
Specialist advice
* Provides detailed and specific advice regarding the application of their specialism to the organisation's planning and operations.
* Actively maintains knowledge in one or more identifiable specialisms.
* Recognises and identifies the boundaries of their own specialist knowledge.
* Where appropriate, collaborates with other specialists to ensure advice given is appropriate to the organisation's needs.
Stakeholder relationship management
* Deals with problems and issues, managing resolutions, corrective actions, lessons learned, and the collection and dissemination of relevant information.
* Implements stakeholder engagement/communications plan.
* Collects and uses feedback from customers and stakeholders to help measure the effectiveness of stakeholder management.
* Helps develop and enhance customer and stakeholder relationships.
Business administration
* Leads and coordinates strategic initiatives working across departmental or functional boundaries.
* Designs the timetable of executive-level meetings and forums.
* Sets agenda, format and desired outcomes for meetings.
* Provides direction and receives progress updates from members of an executive team.
* Meets collectively or individually with members of a leadership management team to follow up on action points, issues and risks.
* Reports on progress and resolves issues.
* Manages highly sensitive and confidential issues and information.
Office Administration
* Organizes and coordinates large meetings and conferences.
* Contributes to office administration improvements and best practices.
* Consults on a full spectrum of enterprise office administration activities.
* Designs office administration functions and workflow.
* Monitors industry and marketplace trends and directions for office administration.
* Monitors effectiveness of support staff; recommends improvements.
* Establish and maintain communication channels with stakeholders.
Additional duties for this post:
* Monitor the Key Performance Indicators of Projects and Services Execution, and prepare reports and analysis to the BUO;
* Support the BU Project Managers to monitor and control project progress to ensure resources are consumed in accordance with the approved budget and within the approved timelines;
* Support reporting and communications with the BU and Business Area management, in order to ensure projects are monitored and controlled across all management levels;
* Responsible for consolidating ServiceNow and EBA statistical reports and the tracking of submissions to align to expectations;
* Resource planning alignment with the NIMSC RPMO on behalf of the BU;
* Monitor the SA fund execution and prepare reports and statistical analysis for presentation to the Business Unit Owner (BUO) and other relevant stakeholders;
* Act as the interface between the BU and NIMSC Front Office;
* Monitor the SA fund execution and prepare reports and statistical analysis for presentation to the Business Unit Owner (BUO) and other relevant stakeholders;
* Coordinate with NIMSC Staff Management Office to ensure swift and efficient workforce recruitment and contracting activity;
* Support the production of Weekly, Monthly and Quarterly NIMSC Project and Service situation reports;
* Perform other duties as required.
* Deputise for higher grade staff, if required.
Requirements
Skill, Knowledge & Experience:
* The candidate must have a currently active NATO SECRET security clearance
* A minimum requirement of a Bachelor's degree at a nationally recognized/certified University in a related discipline and 2-years post-related experience. Or, exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCIA, that is, at least 6-years extensive and progressive expertise in duties related to the function of the post.
* Minimum two years of relevant experience, preferably in the delivery and implementation of management support mechanisms or other professional-level activities.
* Proven ability to multi-task, manage time, deliver on responsibilities and work effectively under pressure while producing high-quality products, at times, under short deadlines.
* Experience in presenting complicated issues in a clear, concise and persuasive manner.
* Excellent writing and verbal skills, with proven experience in drafting and editing policies and/or reports/briefs.
Education, Experience and Training (Desirable):
* Business Process design and implementation.
* Proven experience in resource planning and personnel management;
* Proven experience in budgetary planning and management;
* Demonstrated proficiency with the complete Microsoft Office suite
* Proven experience in organization, coordination and communication;
Training/Certifications:
* Management of Risk
* PRINCE 2 Foundation