GoGlobal is looking for a proactive, knowledgeable, and people-driven HR Specialist to support employees and client operations across Brazil, Argentina, Chile, and Peru. This role blends hands‑on HR process management as well as some technical payroll expertise, ensuring excellent service delivery and full compliance with local labor and tax regulations. You will serve as the primary HR representative for these markets, collaborating closely with cross‑functional and cross‑border teams. This position requires a self‑motivated and solutions‑oriented professional, capable of navigating complexity and ambiguity while building processes and relationships that enhance the employee experience across Latin America.
Roles & Responsibilities
* Serve as a trusted HR point of contact and internal teams, clients and client employees in the region.
* Manage our employee lifecycle, including onboarding, contract and policy management, benefits coordination, and offboarding.
* Provide expert guidance on local labor and social security laws, ensuring full compliance across all jurisdictions.
* Draft and maintain compliant HR documentation (e.g., contracts, handbooks, HR letters) tailored to each country, and each client when applicable.
* Monitor labor law updates and conduct independent research to stay ahead of regulatory changes; share updates proactively with internal and client teams.
* Collaborate with internal teams (Legal, Finance, Sales, Ops, etc.) on cross-functional initiatives.
* Manage supplier-related tasks or local vendor coordination (where applicable).
* Provide HR consultancy, and payroll advisory to internal teams, clients and employees in line with each country’s requirements.
* Oversee or support year-end payroll processes, audits and reconciliations (e.g., 13th salary, vacation pay, income declarations).
* Maintain confidential and audited payroll records, aligned with both local laws and GoGlobal’s global data security standards.
Qualifications
* 3+ years of progressive experience in Human Resources; experience in Payroll is a plus.
* Proven expertise in labor law, HR policies, and payroll compliance in at least two of the following countries: Brazil, Argentina, Chile, or Peru (experience in all four is a strong plus).
* Bachelor’s degree in human resources or related field.
* Experience in employee lifecycle management, HR documentation, and employee relations in multicultural settings.
* Strong ability to organize, document, and optimize processes across multiple countries.
* Exceptional interpersonal and communication skills – able to build trust across functions and cultures.
* Proficiency in Microsoft Office Suite, especially Excel, Word, Teams, and SharePoint.
* Familiarity with HRIS and payroll tools (e.g., ADP Workforce Now, Manulife, etc.) for data management, reporting and benefits administration.
* Comfortable with technology-driven processes, including digital workflows, AI tools, and business applications.
* High level of integrity, professionalism, and discretion when dealing with sensitive information.
* Proven track record as a self‑starter and problem solver who can operate independently, conduct research, and drive results.
* Comfortable working in remote, international teams.
* Fluent in Portuguese, English and Spanish.
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