Freelance Business Analyst | Retail
Brussels | Hybrid
6–12 Month Contract | Competitive Daily Rate
We are working with retail organisations in Brussels preparing for upcoming transformation and optimisation initiatives. These projects require experienced freelance Business Analysts who understand the realities of retail operations and can translate business needs into practical solutions.
This is a hands-on role, working closely with business stakeholders, IT teams, and external vendors across core retail functions.
Key Responsibilities
Gather, analyse, and document business requirements across retail operations
Work closely with stakeholders in merchandising, supply chain, pricing, sales, and store operations
Translate business needs into clear functional and process documentation
Support process optimisation and operational efficiency initiatives
Act as the link between business teams and technical delivery teams
Support system improvements and integrations including ERP, POS, CRM, and reporting tools
Facilitate workshops, stakeholder sessions, and validation meetings
Ensure clear communication throughout the project lifecycle
Required Experience
Proven experience as a Business Analyst within retail environments
Strong understanding of retail processes such as order to cash, inventory, pricing, promotions, and supply chain
Experience working on transformation or system improvement projects
Comfortable working with both business and technical stakeholders
Strong documentation and communication skills
Experience with ERP systems such as SAP or similar is a plus
Freelance status with availability for on-site or hybrid work in Brussels
Contract Details
Freelance contract, 6–12 months
Hybrid working model
Competitive market rates depending on experience
Start dates across the next 4–8 weeks
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