Job Title: Client Service Specialist Job DescriptionAs a client service specialist, you will be the point of contact between our software users and our company. Your mission is to provide excellent support and help to our existing and potential customers, as well as our colleagues. Required Skills and QualificationsTo be successful in this role, you will need:Fluency in EnglishStrong IT and business knowledgeExcellent communication and problem-solving skillsA positive attitude and dynamismThe ability to work autonomously and as part of a team BenefitsWe offer:Intensive functional training with a final certificationOpportunities for professional growth and developmentA fun and exciting work environmentCollaboration with internal teams such as consultants, sales, and developers OthersSome of the responsibilities of this role include:Helping customers with their use of our softwareSolving functional problems by investigating and providing solutionsEngaging with visitors and leads through live chatEnsuring customer satisfaction and improving their experience