It's more than a job Working in Trucking is all about moving goods, but at KuehneNagel, it is also about making a difference in people's lives. With us, you are a vital part of the supply chain that helps create everyday moments and unforgettable experiences for people around the world. For example, you'll make sure that fresh flowers arrive in perfect condition at the local florist to brighten someone's day. And that semiconductors arrive safely at the factory that builds medical devices that improve lives. At KuehneNagel, our work is about more than we imagine. ? Do you enjoy being the link that keeps road shipments moving? As Customer Service Specialist - Road Logistics in Kampenhout at KuehneNagel, you connect customers and operations, share clear updates and act fast when exceptions happen. Join our team! How you create impact First point of contact for customers, representing and supporting their interests every day Participation in internal operational meetings to align on topics impacting customers Close follow up on incoming customer complaints Measuring KPIs and active improvement of the teams performance and responsiveness Close collaboration on your customer account with colleagues from your own team and other departments What we would like you to bring A logistics-related degree or equivalent experience, paired with first experience in Customer Service, ideally within Road Transport Fluency in Dutch and English, French is a plus Strong coordination, communication and stakeholder-management skills An analytical, solution-oriented mindset with a strong customer focus Flexibility and adaptability - the logistics sector never stands still What's in it for you KuehneNagel offers a wide range of attractive employee benefits designed to support your well-being, development, and long-term career growth. Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At KuehneNagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid. Kuehne Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.