Our client is an international medical company located in Diegem.Administrative role in the back-office team of a multinational medical company based in Diegem. Imagine your next role as an Operations Support Associate who is willing to learn Day to Day Operations management. After a thorough on-the-job training, your responsibilities will include: Respond to customer inquiries regarding Product installation & Service Processes and coordinate with 3rd party suppliers (Warehouses & repair Depots) when necessary. Ensure all activities are recorded within the Service Management System through daily updates to maintain the traceability of products and documentation. Review, Update, Prepare and Process Customers Orders using the Service Management system application. Process daily local goods reception and dispatch to the next service provider or return to the customer. Work with Third Party service provider applications for shipments and receiving. Work with depot technician to issue Service request demand. Document repair report from the Depot center to the Service Management application using adequate training equipment, Work Instructions, and guidelines provided by the team leader. Use Supporting documents to update service value Work Orders with accuracy in the service tool. Collect data and prepare for routine reports to management. Take necessary contacts with relevant parties to understand Product/Service status. To be successful in this role you have: Fluency in English. Any additional languages are a plus. A bachelor degree Previous experience of working with CRM systems would be an advantage. Resistance to stress, eagerness to learn. Willing to learn and have a real desire to deliver first class Operations/Customer service. Experience of working in a Sales /Operations/Customer service role is desired but not necessary Willing to work on a full-time basis from the offices in Diegem for the first 6 months a full-time job with a competitive salary (max €2.500 gross, depending on your competencies) completed with extra-legal benefits: luncheon and eco-vouchers, insurances, extra holidays, free public transport, bonus system, home office 2 days/week (after 6 months training period) a very pleasant and supportive team in a large and well-reputed international company this contract will run initially until end of 2026 with a real opportunity to become a permanent contract afterward. Our client is an international medical company located in Diegem.