Key responsibilities
Recruitment
* Manage recruitment of dental assistants:
* draft and publish job ads
* screen applications and conduct first phone interviews
* Participate in recruitment initiatives such as schools and job fairs
Operational HR support
* Main HR contact for dental assistants
* Support Clinic Managers with day-to-day HR matters
* Provide guidance in case of conflicts (advisory role, not disciplinary)
* Serve as a link between staff, payroll, and the central HR team
Training & development
* Organize and coordinate technical and soft skills training (communication, assertiveness, patient interaction)
* Support professional development of dental assistants
HR follow-up & analysis
* Monitor selected HR KPIs: absenteeism, turnover, personnel-related costs
* Provide basic analysis to support operational decision-making
Field presence
* Maintain a balanced presence in clinics to:
* build trust and relationships
* support teams
* represent the organization
* Balance hands-on involvement with analytical distance
Candidate profile
Education & experience
* Bachelor’s or Master’s degree in Human Resources or equivalent
* Minimum 5 years of experience in a generalist HR or HR Business Partner role
* Experience in service-oriented or healthcare environments is a plus
Skills & competencies
* Native or near-native Dutch speaker – mandatory
* Very good command of French (bilingual environment)
* Strong communication and interpersonal skills
* High level of empathy and emotional intelligence
* Assertive and professional
* Comfortable working in a fast-paced, operational environment
* Affinity with HR metrics and KPIs
Personal fit
* Interest in service-oriented sectors
* Client-oriented mindset (supporting healthcare professionals and clinic teams)
* Hands-on, pragmatic, and approachable personality
Offer & working conditions
* Full-time contract
* Package includes:
* Company car (fully electric) + charging card
* Laptop & mobile phone
* Meal vouchers
* Hospital insurance
* Eco vouchers
* Warrants
* Annual bonus (up to one month’s salary, usually achieved)
Work organization & culture
* Combination of office work, remote work (1 day/week), and clinic visits
* High autonomy and trust
* Collaborative, supportive company culture
* Flexible working hours