Functie A forwarder coordinates independently the logistics orders based on the procedures requested or pre-imposed by the customer. The responsibilities of the Ocean Freight Forwarder are: Gather and check the shipment information Receive, record and validate customer order in the TMS taking into consideration our offer (quotation, SOP) Define the execution plan (routing) versus the operational constraints (embargoes, Transit Time, Cost,) (with Middle Office solutions) Collect all required documents (commercial invoice, packing list, etc.) Handle shipments Check the availability of cargo and provide confirmation that shipping can proceed Optimize the operational execution and perform the transportation plan (booking) (with Middle Office solutions) Input up to date information regarding the shipment in the TMS Produce documentation according to customer profile (transport documents) Manage communication and processing of documentation with suppliers (internal + external) Create and update events in the TMS Monitor shipments Monitor and improve suppliers performance (with MO solutions) Coordinate with COS in case of deviation Process and monitor customer invoices Validate that all documentation is complete and compliant versus the requirements and upload in the TMS Complete Internal invoicing/Cost postings Produce and dispatch External invoices and documents to Customers Report Prepare operational reports and provide feedback to the manager Be responsible for the effective operational execution our commitments (qualitative pre-assessment) He/she must demonstrate sufficient social and communicative skills when informing customers, agents, suppliers, etc. Bedrijf Bachelor’s degree or equivalent through experience Fluent Dutch Technical terminology in French and English Ability to work with MS Office Ability to work with the company software Aanbod Competitive salary package Great colleagues & flexible, people-oriented company culture Growth opportunities Locatie Antwerpen Publicatiedatum