Join a thriving environment where your expertise will drive impactful projects in the dynamic
telecom industry
. Our client is in search of a dedicated professional eager to ensure top-notch service delivery in mobile access projects.
As the ideal candidate, you are an experienced
Service Delivery Manager
with a knack for end-to-end project management and a deep understanding of indoor mobile access solutions. If you have a passion for coordinating complex projects that meet diverse customer needs, this role is tailored for you.
* You manage indoor service delivery projects from planning to execution and monitoring.
* You act as the primary point of contact for partners and vendors; overseeing contract and vendor management.
* You ensure compliance with SLAs, KPIs, and quality standards.
* You handle financial forecasting, purchase orders, and invoice follow-up.
* You collaborate with internal teams (engineering, operations, sales) and external partners to meet customer needs.
* You identify and implement process improvements for efficiency and cost optimization.
* You mitigate technical and operational challenges during project rollout.
What are we looking for?
* You hold a
Bachelor's degree in Telecommunications, Electronics, or a related field
.
* You have a minimum of
5 years of experience
in the telecom industry, focused on indoor service delivery or other mobile network projects and operations.
* You possess solid knowledge of
mobile telecom technologies (4G/5G)
, infrastructure, RF design, and equipment for indoor coverage.
* You demonstrate proven project management skills for end-to-end delivery.
* You are customer-focused, analytical, and possess strong problem-solving abilities.
* You have strong vendor and stakeholder management capabilities.
* You exhibit
financial acumen for budget control and forecasting
.
* You have excellent communication, negotiation, and problem-solving skills.
* You are able to work independently and proactively in a complex environment.
* You are proficient in
English
and have a good command of
Dutch
as a plus.