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Customer service | hungarian + english + other eastern european language

Oostakker
Adecco
Publiée le Publiée il y a 8 h
Description de l'offre

At Volvo, they are looking for an enthusiastic customer service representative to join their Central-East team and contribute to their mission of getting vehicles back on the road quickly and efficiently.
Your duties:
- Provide first line support for international breakdowns: Wherever our customers are in Europe, you will be there to help them and address their concerns.
- Maintain regular contact with dealers and customers: So that everyone is always informed about the progress of repairs.
- Working together in a dedicated team: You will be part of a team that is committed 24/7 to providing our customers with the best possible support.
Keywords: customer support advisor, customer service, call agent, customer service representativeProfiel- Bachelor thinking level.
- Fluent in English + Hungarian + either Czech, Polish, or Lithuanian (minimum B2 level).
- Flexible in working hours: Working in a full continuous system is not a problem for you; rather, you enjoy the variety.
- Driving license B: You must be able to come to the company independently.AanbodFixed contract fixed term (no interim contract, yes Volvo Contract).
- Working hours: 7.5 hours per day, 37.5 hours per week.
- Full time schedule with rotation of weekends and night shifts every 6 to 8 weeks.
- Vacation days: 20 days.
- Competitive salary supplemented with fringe benefits:
*Meal-time vouchers.
*Shift premium
*Company restaurant at democratic prices.
*Phone + Laptop
*Eco cheques
- Application process:
*Interview with recruiter Adecco (screening).
*Teams interview with Volvo recruiter.
*Interview with department (language check).
*Teams interview with team manager
*Salary proposal
Adecco Permanent Recruitment Center only works on vacancies that guarantee you an immediate permanent contract.
We are responsible for recruitment & selection at our clients.
Interested?
Apply online, we guarantee a fast and discrete treatment of your application.

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