Our client is a well-established organization in the Financial services industry, known for providing excellent customer-focused solutions. They offer a supportive and professional environment with a focus on delivering high-quality services.
Customer Service - Financial Services - Brussels - M/F/X
Functieomschrijving
As a Customer Service professional, your responsibilities are:
* Respond to customer inquiries and provide accurate information in Dutch and French.
* Handle customer complaints and resolve issues in a professional manner.
* Maintain and update customer records in the database.
* Coordinate with internal teams to ensure timely resolution of customer requests.
* Identify and escalate priority issues to the appropriate departments.
* Provide support in the preparation of reports and documentation.
* Ensure customer satisfaction by delivering a high level of service.
* Contribute to the continuous improvement of customer service processes.
Profiel
A successful Customer Service professional should have:
* An excellent level of Dutch and French,
* A minimum secondary degree in education.
* Previous experience in Customer Service roles.
* Strong organizational and problem-solving skills.
* Ability to work effectively in a fast-paced environment.
* Proficiency in basic computer applications and systems.
* A proactive and customer-oriented approach.
Aanbod
Our customer offers you:
* A monthly salary between €2700 and €3300.
* Meal vouchers to support your daily needs.
* Transportation allowance for your commute to Brussels.
* An opportunity to grow within the Financial Services industry.
* A temporary contract with a professional and supportive work environment.
If you are ready to take the next step in your career as a Customer Service professional in Brussels, we encourage you to apply today!