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Hotel manager

Zellik
Publiée le 9 décembre
Description de l'offre

Hospitality Talents, a recruitment agency specialized in Hospitality profiles, is currently looking for an experienced and highly motivated Hotel Manager to join the team of our client near Brussels.

We are looking for a Hotel Manager to oversee the full operational management of a small independent 3-star property (no F&B). The role combines hands-on operations, team supervision, guest relations, and light commercial responsibilities.

This is an ideal opportunity for an autonomous, versatile manager with a strong sense of hospitality and a natural “on-the-floor” mindset.

Main Responsibilities

Daily Operations Management

* Oversee all hotel operations: front office, housekeeping, breakfast service, basic maintenance, etc.
* Ensure consistently high service standards and guest satisfaction, with a strong presence on the floor.
* Manage priorities, schedules, and unexpected situations with flexibility.
* Inspect rooms and public areas to maintain cleanliness, functionality, and brand standards.

Small Team Leadership

* Lead, support, and motivate a small operational team (reception, housekeeping).
* Handle recruitment, onboarding, and training of staff members.
* Coordinate schedules and maintain effective communication within the team.

Administration & Financial Follow-Up

* Manage reservations, billing, cash handling, and daily administrative tasks.
* Monitor key performance indicators: occupancy, RevPAR, housekeeping costs, guest feedback…
* Liaise with suppliers and ensure operational budget control.

Commercial Development (for a sales-oriented profile)

* Develop relationships with local businesses, partners, and travel agencies.
* Implement simple but effective initiatives to boost occupancy and visibility.
* Suggest and support promotional offers, online visibility improvements, and guest loyalty actions.



Requirements

We welcome two types of backgrounds:

Option 1 – Rooms / Operations-Oriented Profile

* Experience as Front Office Supervisor/Manager.
* Comfort working in a hands-on, multi-tasking environment.
* Strong attention to detail, reliability, and autonomy.

Option 2 – Commercial-Oriented Profile

* Hospitality sales experience (corporate, local business accounts, agency partnerships).
* Proactive, results-driven, and strong at relationship building.
* Ability to balance commercial duties with day-to-day operations.

Key Competencies

* High autonomy and sense of responsibility.
* Practical mindset, flexibility, and versatility.
* Excellent guest interaction skills; positive and professional attitude.
* Fluency in French and English; Dutch is a strong asset depending on location.
* Comfortable with PMS systems and administrative basics.



Benefits

* Full time employee or Freelance
* A central, autonomous role within a friendly, non-corporate environment.
* Direct contact and close collaboration with the ownership.
* A diverse and dynamic position with no routine.
* Attractive package suited to an independent hotel structure.

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