Permanent Job
Mission
We are looking for a motivated and technically skilled Field Service Engineer to support our Electrophysiology division in Diegem, Belgium. You will work with advanced medical systems used in 3D cardiac mapping and electrophysiology procedures, ensuring their optimal performance at customer sites.
You will be responsible for installation, maintenance, and repair of complex systems, working directly with customers on-site and remotely to resolve technical issues, ensure system reliability, and build long-term relationships.
Key Responsibilities
* Install, upgrade, maintain, and repair advanced medical systems for 3D cardiac mapping and electrophysiology procedures
* Independently manage the service territory (Diegem and Europe), including planning and prioritizing weekly activities
* Diagnose and resolve equipment malfunctions promptly and effectively
* Travel extensively within the assigned region and occasionally across Europe, including on short notice
* Drive customer satisfaction through regular performance reviews, complaint analysis, and continuous improvement initiatives
* Accurately document all service activities in the Service Management System
* Communicate technical issues, risks, and improvement opportunities to management
* Strictly adhere to company health, safety, and environmental standards
Qualifications
* Bachelor’s degree or equivalent experience in Biomedical, Electrical, Electronics, or Computer Engineering
* 4–6 years of professional experience, ideally in field service or the medical device industry
* Solid understanding of service, maintenance, and troubleshooting principles
Skills and Experience
* Strong organizational and problem-solving skills
* Proficiency with standard test equipment (e.g., digital multimeter, safety tester)
* Ability to work flexible hours, including weekends and off-hours, when required
* Physically able to lift and move equipment up to 35 kg, with frequent standing and bending
* Strong commitment to safety and quality standards
* Excellent written and verbal communication skills in English and French
* Valid driver’s license
Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
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