ServiceNow Solution Architect SAM Pro Location: Language requirement: French/ Dutch
SAM- Pro: Experience in multiple End-to-End implementation of ITOM including CMDB processes (Event Management, Discovery, Service Mapping, CMDB/CSDM, Cloud Management, Orchestration)
Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP
Working experience on Workflow administration, ServiceNow Reporting, Form/UI configurations, Notifications, data imports, custom scripting
Conduct workshops with business and IT stakeholders, gather requirements, translate them into functional features.
Design ServiceNow ITOM and ITSM architecture collaborating with business teams and development teams
Define data; Lead and govern technical implementations across ITOM ( Discovery, Service Mapping, Visibility) and ITSM (Incident, Problem, Change, Request, CMDB) and CSM (Case Management, Entitlements, Contracts).
Work effectively with geographically diverse teams (offshore) to deliver timely responses to clients and client account teams
Guide and mentor development teams, BA teams, and platform administrators.
Support the pre-sales team with solutioning and effort estimation.
Provide product demos and support proof of concepts as required
You are welcome to submit your application consisting of your CV, personal letter, relevant degrees or certifications details, professional references, etc. We work with ongoing recruitment so send in your application as soon as possible.
We look forward to receiving your application via LinkedIn or mail to aswini.Tata Consultancy Services is a digital transformation and technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.
With a highly skilled workforce of over 607,000 consultants in 55 countries and 180 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to Artificial Intelligence today.
80,000 associates are supporting clients in Europe.