Jobomschrijving
Als medewerker klantendienst en controlekamer (M/V/X) ben je het eerste aanspreekpunt voor klanten en monitor je parkings op afstand.
* Je helpt klanten bij operationele problemen via intercom, telefoon, e-mail en digitale kanalen.
* Je verzorgt een correcte administratieve opvolging van de parkeergarage.
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Relevantie skills & qualificaties
Taken:
1. Beantwoord vragen van klanten over de gangbare manier per verschillende kanalen.
2. Ondersteun de controlekamers met handelingen zoals openen, resetten of blokkeren.
3. 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