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Senior account manager - brand experience m/f/x

Wavre
Directeur de clientèle
Publiée le Publiée il y a 11 h
Description de l'offre

🚀 About PLUO

For 30 years, PLUO has been designing, manufacturing, and installing custom stands and spaces for European brands in the automotive, pharmaceutical, tech, retail, culture, and other sectors. Based in Belgium with over 70 employees, PLUO combines creativity, technical excellence, and sustainable commitment.

🔎💻 pluo.be

Your Role

As a Senior Account Manager, you are the primary point of contact for your clients. You combine commercial relations, complex project management, and revenue development.

You work in close collaboration with internal teams and always remain focused on customer service, quality, and profitability.

You join a close-knit and collaborative team, composed of Account Managers, Sales Coordinators, project managers, and interior designers.

Start date: as soon as possible (ideally before April)

Your responsibilities

Sales Management and Business Development

* Manage and develop a portfolio of clients (key accounts and high-potential accounts)
* Develop revenue through prospecting and customer retention
* Attend key trade shows and events in Belgium and Europe
* Identify market opportunities and contribute to the sales strategy

Client Relationship & Project Management

* Be the client's primary point of contact
* Understand brand challenges, needs, and constraints
* Ensure client satisfaction (budget, quality, deadlines)
* Manage complex projects in collaboration with: project managers / sales coordinators / design, production, and logistics teams

Organization & Monitoring

* Enter and track client files in Odoo
* Ensure administrative rigor (briefs, quotes, follow-up, CRM)
* Manage short, high-intensity periods
* Implement clear and structured reporting

Candidate Profile

Experience & Skills

* 8 to 10 years of experience in B2B sales
* Proven experience in events, booths, communication agencies, marketing, or similar environments
* Key account management essential
* Comfortable with key account stakeholders and high-visibility projects
* Ability to work with high revenue targets

Languages

* Bilingual French / Dutch
* Good knowledge of English

Soft skills

* Strong customer and service orientation (extra mile)
* Excellent organizational skills and thoroughness
* Stress resistance and priority management
* Team player mindset (no internal competition)
* Strong interpersonal skills, senior and credible demeanor
* Autonomy, flexibility, and curiosity
* Solution-oriented

What we offer

* Contract: Permanent – 39h/week

* Fixed salary(based on experience) €4000 to €4500 gross + variable + CCT90 Bonus

* Company car + charging card

* Lump-sum expenses

* Remote work up to 2 days/week depending on assignments & lump-sum subsidies

* Mobile phone + subscription

* gift voucher based on seniority

* Meal voucher

* Outpatient & Group Assurance

* 20 days of leave + 6 RTT

* Additional leave based on seniority

* Partner store discounts

* Development plan (training & coaching)

* Fun moments: team building events & after-work gatherings

* Employee lounge

Why join us?

* Projects that make you say Wow, to share with pride.
* A collaborative and dynamic work environment.
* Real development opportunities, shaped by your ambitions.
* Inclusive teams
* A company mindful of the environment = Goal - 50% CO2 emissions by 2030!
* Our culture: positive communication and feedback culture to foster transparency and trust

Recruitment Steps:

* Phone screening with Lindsay - HR coordinator

* Interview with Nathalie, your future manager & Lindsay

* Final interview in two parts with Thomas & Alain our Co-CEOs + Lisa - HR Manager

During the interview, you will be asked to present concrete client cases and answer field-oriented questions.

Interested?

HR Contact:
Siega Lindsay– PLUO

Join an ambitious, human-centric, and demanding company, where client relationships and quality of execution make the difference.

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Accueil > Emploi > Emploi Commerce > Emploi Directeur de clientèle > Emploi Directeur de clientèle à Wavre > Senior Account Manager - Brand Experience M/F/X

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