Job Description
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team
SCOPE:
Ensure quality Customer service and accountability of items keyed into
computer
system
Position
duties are handling customer's calls into the branch, communication with all routes, ATM
combo/support to routes, keying information in daily to the RPMS report, maintaining and updating SOFI information Daily and maintaining
Branch reports.
General Information
Climate controlled
office environment.
Requires extended time sitting at desk opening doors to building, answering company phone lines, operating computer and monitoring
vehicle radios.
Work scheduled Monday thru
Friday 6:00 AM till 10:00 AM
Company Uniform provided
Duties
SECURITY OF BRANCH
Controlling access to building and grounds
Allowing
access under
branch policy
Customer
Service
Handle incoming customer calls concerning:
Routing
Specials
On Demand Service
Request
No pick
ups
Resolve customer issues
Generate ETA to
Ops
Report
Communication with all routes:
Maintain Dispatchers Log
Logging
hourly calls into
report log system
Including
over the payment
liability
route problems/concerns
Suspicious
activity
Create Holiday
Routes and Maintain
Request
from Customers and National
Accounts.
Send
out
safety/ security messages
Coordinate any
special services to
routes and make supervisors aware.
Coordinate variable account pick-ups and delivers
Maintain
Daily ATM
Combos list
Assist Messengers with
force balances on ATM's and any related ATM Issues
Perform any other duties or special
projects as deemed necessary
by Management Staff.
2
Skills And Qualifications
Ability to work well individually as well as being a team player with a positive attitude.
Ability to identify and maintain confidential matters in all aspects of the business
Courteous and professional communications skills, demonstrate good work ethics in a professional manner to fellow employees and customers.
Follow verbal and written instructions.
Computer experience, proficient use of MS Office to include Excel, ability to use office equipment not limited to computer, fax and copy machine.
Data entry skills
Unrestricted wrist, hand and finger dexterity.
Unrestricted ability to bend, squat, stoop, stand, walk, lift (up to 50 lbs), sit, push and pull.
Accuracy and speed sufficient to meet the company policy for debriefing.
High school graduate or equivalent
I have read and understand the Essential Functions and working
conditions of the position
of Dispatcher, as described above. As with
any position it is not possible to list all requirements and conditions.
Shift = Monday to Sunday – 5 days per week
Benefits
Medical plan (paid 60% Company / 40% employee)
Three life insurances paid 100% by Loomis
1165(e) Retirement Savings Plan
Vacations, sick and Christmas Bonus as established by law (Reform)
Holidays as per the provisions of the benefit
Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Job Details
Job Family
Hourly
Job Function
Operations
Pay Type
Hourly
Hiring Rate
13 USD
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