About the challenge
CERcuits is a Belgian deep-tech scale-up on a mission to redefine high-performance electronics. While traditional ceramic PCB manufacturing is often slow, expensive, and rigid, we have developed a unique no-tooling manufacturing technology. This allows engineers to move from design to production in weeks instead of months—with zero tooling costs and a Minimum Order Quantity (MOQ) starting at just one piece.
Since 2020, we have been making advanced ceramic technology accessible through a fast, flexible, and customer-friendly digital platform. By combining local Belgian production with global reach, we enable R&D teams to prototype, iterate, and scale without the traditional barriers of cost and lead time.
Your Mission
As our Technical Inside Sales, you are the vital link between ambitious R&D projects and our cutting-edge production facility. You don’t just "process orders"; you act as a technical consultant for some of the world’s most prestigious research institutes and tech companies, including CERN, IMEC, Airbus, MIT, NASA and other leading international OEMs.
1. Technical Quoting & Consultation
* Serve as the primary point of contact for incoming inquiries from international R&D teams and engineers.
* Analyze technical requirements (thermal performance, customization) and translate them into manufacturable solutions in collaboration with our operations team.
* Prepare and follow up on quotes, proposals, NDAs, and contracts for projects in photonics, quantum computing, medical devices, and space tech.
2. Customer Success & Project Management
* Act as the "voice of the customer" internally: track order statuses and proactively communicate updates or potential delays to ensure high customer satisfaction.
* Handle customer-related documentation, including supplier setups, compliance documents, and technical inspection reports.
* Maintain a clean and actionable CRM (HubSpot/Odoo) to track opportunities and drive company growth.
3. Logistics & Support
* Coordinate logistics and respond to customer queries regarding global shipments and delivery timelines.
* Ensure a seamless "design-to-delivery" experience for our international portfolio.
Your Profile
* Educational Background: You hold a Bachelor’s degree in Electronics, Electromechanics, IoT, or a related technical field. You understand the "language" of our customers.
* Experience: 3–10 years in a sales or customer-facing role, preferably within a technical or industrial environment.
* Languages: Professional fluency in English (written and spoken) is a must. Knowledge of Dutch or other European languages is a strong plus.
* Mindset: You are proactive, resilient, and possess an "ownership" mentality. You enjoy a fast-paced environment where your impact is visible every day.
* Location: you live within a 40min drive from Geel. Candidates that need to relocate will not be considered.
What’s In It For You?
* At the Heart of Innovation: You won't just collaborate with world-class institutes like CERN, IMEC, Airbus, Bosch, NASA and MIT or fast-moving Silicon Valley technology companies; you will play a direct role in the development of next-generation technologies. Your work daily enables breakthroughs in medical devices, quantum computing, clean energy solutions, AI hardware modules, and robotics.
* High-Tech Impact: See your contributions to life in high-stakes applications where reliability and thermal performance are critical.
* Growth & Development: Join a motivated, transparent scale-up where your input directly shapes our market expansion and your own career path.
* Learning: Deep-dive into the world of advanced ceramics and micro-electronics with extensive internal training in a high-energy environment.
* Competitive remuneration and benefits meeting experience, knowledge and motivation