What you’ll be doing: Unpaid Rent Tracker Extraordinaire: Maintain accurate and up-to-date tracking of unpaid rents, working closely with Community Managers in each city to ensure full visibility and follow-up. Reminder Process Guardian: Oversee automated reminder flows, monitor member responses, and track payment commitments to ensure nothing falls through the cracks. Invoicing & Data Quality Detective: Monitor invoicing data in our internal tools, spot anomalies, and collaborate with the Tech team to resolve issues quickly and efficiently. Legal Collection Coordinator: Prepare and centralize all necessary documentation for the Legal department in cases of legal collection proceedings, and track the status of each case. Cross-Team Collaborator: Work hand-in-hand with Ops, Tech, and Legal teams to ensure smooth communication and process alignment.