Your Role
As a SAP Consultant Sales & Distribution (SD), you are responsible for all the delivery activities within the SAP Logistics domain scope, including service levels and commitments compliance.
You will be working within Application Management Service delivery in a distributed delivery model (incl. offshore) for your domain. You will also be responsible for monitoring the quality and planning of service-related deliverables.
As a subject matter expert, you maintain the relationships with the client and report to the Service Delivery Manager.
Key Responsibilities
* Cross-domain incident follow-up and resolution.
* Collaboration with internal and client teams to ensure smooth issue resolution.
* Monitor and report service-level agreements (SLAs) across domains.
* Maintain and enhance dashboards for tracking performance metrics.
* Ownership of COSUI: Take responsibility for COSUI-related tasks and improvements.
Secondary Responsibilities
* Operational lead role, with hands-on team leadership experience.
Your Profile
Primary Competencies
* Strong technical expertise in SAP Sales & Distribution (SD).
Bonus Competencies (Preferred, in Order of Priority)
* Experience with SAP VIM (Vendor Invoice Management).
* Familiarity with SAP Ariba for procurement and supplier collaboration.
Tools Used
* ServiceNow for incident tracking, SLA management, and reporting.
What you’ll love about working here?
* At Capgemini Belgium we offer flexibility in more than one way: next to our hybrid way of working, where we offer you can work 70% from home, we also offer our flex abroad program. With this program you can work up to 45 days abroad, this to maintain a good work-life balance;
* Next to this we also offer following additional benefits:
* Company car or mobility budget (whatever works best for you).
* Health insurance;
* Pension plan;
* Eco vouchers from €250/year;
* A flex plan where you can buy extra days off, update your insurance or buy home office supplies;
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Get the future you want | www.capgemini.com
Seniority level
* Associate
Employment type
* Full-time
Job function
* Consulting
* Industries IT Services and IT Consulting
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