Company Description: About Proximus NXT Proximus NXT Luxembourg supports all organizations in their digital transformation, by providing holistic ICT & Telecommunication solutions, as well as tailored managed services. With our partners and customers, we co-create opportunities and enable growth in a secure and sustainable manner. As a result of our unique expertise in next-gen IT services, mobile and advanced connectivity, we help our customers achieve their ambitions and realize their vision. Together with them and our partners we implement sovereign and trusted solutions that make people work #x2013; Job Content: Location: European Commission, Luxembourg
Contract Type: Full-time (40h/week) Job Description We are looking for a Product Manager – Middleware & Cloud Services (Agile) to join the European Commission. The ideal candidate will be a strong leader with excellent communication skills, capable of guiding teams toward a user-oriented mindset while ensuring the adoption and strategic alignment of middleware and cloud (AWS) services. Key Responsibilities
* Drive Change & User Orientation: Lead teams in shifting towards a user-focused and service-oriented approach.
* Cloud & Middleware Strategy: Define and drive the roadmap for middleware and AWS cloud services, ensuring alignment with business needs and technical constraints.
* Communication & Stakeholder Management: Conduct meetings with end-users (developers within DIGIT), handle feedback, and integrate improvement requests.
* Service Promotion & Adoption: Market and promote middleware and cloud services, increasing awareness and adoption across teams.
* Collaboration & Support: Engage with teams and service owners to align technical and business needs for optimal service delivery.
* High-Level Service Leadership: Understand business needs, identify service impacts, and translate them into actionable service requests without delving into architectural details.
* Agile Product Management: Manage backlogs, user stories, and service prioritization in an Agile/SAFe environment, ensuring continuous value delivery.
* Team & Service Ownership: Lead service owners and squads, working closely with customers to prioritize and enhance services.
Profile: Key Soft Skills
* Leadership & Change Management: Ability to lead teams in mindset shifts toward user-focused service management.
* Strong Communication: Skilled in explaining, influencing, and presenting ideas effectively to both technical and business stakeholders.
* Marketing & Promotion: Experience in generating service adoption and engagement.
* Collaboration & Engagement: Ability to work across technical and business teams to ensure alignment and efficiency.
* Strategic Thinking: A high-level perspective with the ability to prioritize services and define key actions without deep technical involvement.
* Agile & SAFe Background: Experience in Agile methodologies (preferably SAFe), with strong backlog and user story management skills.
Preferred Experience
* Proven experience in service management and digital transformation initiatives.
* Strong background in middleware technologies and their integration in enterprise environments.
* Understanding of cloud environments, particularly AWS, and their strategic role in service evolution.
* Experience in Agile product management, managing roadmaps, backlogs, and service priorities.
* Ability to navigate complex stakeholder environments, particularly in public sector organizations.
How to Apply If you are interested in this position, we invite you to apply online.Please include a cover letter highlighting your experience in leading service ownership versus squad management, detailing your strategic approach and leadership style.We look forward to receiving your application! :) Our offer: A professional and stimulating work environment in the IT & telecom sector. Multiple career opportunities within the Proximus Group at national and international level, cutting-edge training in new technologies, a wealth of recognized expertise. We also offer an attractive salary package and many other benefits.Our company is an equal opportunity employer, valuing diversity in all its forms. We firmly believe that each individual brings a unique richness to our teams, and we are committed to creating an inclusive environment where every voice coun...