Are you passionate about optimizing customer experiences and driving commercial growth within the financial sector? Do you have experience in digital transformation, commercial strategies, and distribution networks? Join BDO as a Senior Consultant Strategy & Transformation – Customer & Commercial Growth.
As a Senior Consultant, you will play a key role in guiding financial institutions through their transformation projects. You will advise on commercial strategies, optimize customer journeys, and help develop distribution models that align with evolving customer needs.
Advise clients on digital customer journeys, distribution strategies, and sales optimization within domains such as daily banking, lending, investments, and insurance.
Develop and implement strategies for distribution networks, both physical and digital, including branches, independent agents, brokers, and online channels.
Analyze customer behavior and interactions to gain insights for improving customer experiences and optimizing commercial processes.
Support clients in end-to-end transformation projects, including project management, risk analysis, compliance, and budget management.
Monitor the performance of distribution and sales channels and identify opportunities for optimization.
Coach junior profiles and contribute to knowledge sharing within the team.
3-5 years of experience in management consulting or the financial sector, with a focus on commercial strategy, digital transformation & customer focus.
~ Strong analytical skills to translate market trends and customer data into strategic insights.
~ Experience in project management, including leading cross-functional teams and managing budgets.
~ Fluent in Dutch or French with good knowledge of the other language, and excellent proficiency in English.
We strive to create a work environment where you feel valued and supported, both professionally and personally. Support for parents in their careers and personal development.
Team-building activities and social events.
Flexible working hours and opportunities for remote work.
Apply now and help shape the future of BDO!
At BDO, you can bring your personality to help organizations grow sustainably. We offer expertise in audit & assurance, tax & legal, advisory, and accountancy. Your wellbeing and development are just as important to us as providing pragmatic solutions for our clients.