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Digital product manager ecom

Waregem
Chef de produit
Publiée le Publiée il y a 14 h
Description de l'offre

Your role and responsibilities

1. As Digital Product Manager you take ownership of the IT global E-Commerce digital product domain (E-Commerce, Search, CMS, Customer Integrations) in order to drive the digital transformation and innovation of the different business units.

2. You create a digital product strategy for the E-Commerce domain that is business goals oriented and ROI driven.

3. You develop a long-term roadmap for the E-Commerce digital product domain in which the business needs and priorities are captured in a good architecture. You make sure cybersecurity and IT foundations (such as system performance and availability) are key components of the roadmap.

4. Following the guidelines of your roadmap you set up an action plan that clearly defines the details of the architecture and dependencies between products.

5. Under your supervision digital transformation is ensured in order to generate a continuous improvement of the customer experience.

6. By encouraging cross-digital coordination of product streams you set out to break down silos and improve the quality of the offered solutions.

7. You provide organizational leadership, direction and coaching to Product Owners and Development Leads in order to build and improve their capabilities, competences and growth mindset.

8. You provide both functional and non-functional (technical) leadership to the global E-Commerce, Search, CMS, Customer Integrations product domain and its squads, and you are responsible as well for the global stakeholder management in your area.

9. You ensure smooth and efficient development and deployment of new features, updates, and product listings while maintaining high availability and performance.

10. You optimize workflows and deployment strategies to monitor cross-team dependencies, reduce manual intervention and ensure seamless software delivery.

11. You manage budget of your digital products, including the external partner management for the delivery of the digital products

12. You monitor key performance indicators (KPI’s) and analytics data to measure product success (efficiency and quality) and identify areas for improvement.

13. You stay up-to-date with industry trends and best practices in digital product management and technologies.

14. You will help reshaping the application landscape and introducing innovative products and technologies.

How to succeed / Your profile

15. You are part of a dynamic, fast-paced team, where initiative and entrepreneurship are valued.

16. You hold a Masters Degree in IT or equivalent by experience.

17. You can rely on a minimum of five years of experience in E-Commerce IT product management/development in a large-scale build environment. Having an in-depth knowledge of business processes (e.g. CMS) is a big plus.

18. 3+ years experience managing a team of product owners, release manager, scrum master, lead developers, etc in an Agile environment.

19. You are a hands-on technology leader.

20. You have experience with technology roadmapping and strategic development. You understand the key financial drivers and dynamics related to growth and revenue goals of an organization.

21. Having experience or knowledge with technologies such as CMS are a plus as well as architectures such as headless E-Commerce.

22. Proven track record of leading and mentoring technology teams, setting clear goals, and fostering a high-performance, inclusive, and collaborative culture.

23. Experience working in an Agile, iterative development environment, ensuring technology needs are aligned with business priorities.

24. Demonstrated ability to lead cross-functional collaboration, working with engineering, security, compliance, and product teams (as examples) to drive platform-wide improvements.

25. Exceptional communication, collaboration, and leadership skills, with the ability to influence stakeholders at all levels of the organization.

26. Experience leading or participating in transformation programs for product and engineering teams.

27. Proven experience in a leadership role focused on technical coaching, product agility, and team transformation.

28. Demonstrated experience with Agile frameworks (Scrum, Kanban, SAFe, etc.) and Lean principles.

29. You have strong people skills and have excellent interpersonal, written and verbal communication skills.

30. You are used to working under pressure and take on a flexible attitude.

31. You are able to lead through ambiguity and change, maintaining focus on long-term goals.

32. You have a good sense of responsibility, initiative, and accountability.

33. You have a growth mindset with a goal of continuous incremental improvement.

34. You are a problem solver who is results-driven.

35. B2B E-Commerce experience a plus.

36. You are able to travel up to 10% of the time.

37. You are a fluent speaker of English.

What's in it for you

You will become part of a people-oriented company where your well-being really matters. Flexible working hours, work from home possibilities, 20 days holiday and 12 WTR days within a 40-hour week. At our headquarters you will also discover our TVH Park, a green area where you can move around and have the possibility to relax, meet or have lunch. Furthermore, we also offer:

38. An attractive salary package with extra-legal benefits such as a company car, group and hospitalization insurance, luncheon vouchers, corporate restaurant, ...

39. An exciting position in an international company with a family atmosphere where people are at the center.

40. You are part of a dynamic entrepreneurial team that is fast-growing and at the center of the transformation.

41. You arrive in an innovative, progressive and technological environment.

42. Numerous opportunities for personal development, among other things through permanent guidance and professional (internal/external) training courses.

43. Fun afterworks and other optional events (e.g. TVH Kaffee).

People are at our heart

TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.

About TVH

TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.

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