Our client is seeking a Life Insurance Business Analyst to join the Business Change & Monitoring team within the Life Insurance division. This team of 10 people-Actuaries, Business Analysts, and Testers-supports portfolio migration and commercial development projects.
This position is strictly a Business Analyst role. It is not a Functional Analyst position, and it does not involve writing technical specifications or performing system-level functional design. The focus is on business process analysis, regulatory interpretation, KYC optimisation, and bridging business with IT.
Responsibilities:
Analysis (Business-focused)
* Analyse and challenge existing KYC processes and data management practices.
* Define and formalise business requirements according to client’s quality standards.
* Identify process, data, and operational impacts related to KYC/AML obligations.
* Ensure clear understanding between Business, Compliance, Operations, and IT.
* Translate business needs into conceptual requirements, without producing technical specifications or system design documents.
Testing (Business acceptance)
* Prepare and execute business process tests and calculation validations.
* Support UAT by ensuring that implemented solutions meet business expectations, not by performing functional system analysis.
Monitoring & Stakeholder Management
* Act as a business intermediary, ensuring alignment between business teams and IT delivery teams.
* Provide regular reporting on progress and risks.
* Facilitate collaboration with stakeholders (IT, Operations, Business, Distribution, Compliance).
* Build trustful relationships with internal clients and external partners.
Your Profile
KYC / AML Expertise
* Solid understanding of KYC/AML regulatory obligations in a life insurance context.
* Familiarity with identity verification processes and risk-based approaches.
Business Analysis Skills (not Functional Analysis)
* Proven experience as a Business Analyst in insurance or banking.
* Mastery of at least one recognised business/process analysis methodology.
* Knowledge of the life insurance contract lifecycle and value chain.
* Ability to identify business triggers for recertification and periodic reviews.
* Ability to map, analyse, and improve KYC processes.
* Strong critical thinking and ability to challenge business needs.
* Ability to translate business needs into high-level requirements, not technical specifications.
* Able to determine the right level of abstraction depending on the audience.
IT / Data (Business-oriented)
* Familiar with data constraints and data quality considerations.
* Understanding of service-oriented architectures (APIs, microservices) from a business impact perspective.
* Understanding of automation solutions and their business applicability.
* Able to act as a bridge, not a functional designer.
Interpersonal Skills
* Clear and structured communication with Business, IT, and Compliance.
* Experience facilitating workshops and co-creation sessions.
* Strong commitment to quality and deadlines; pragmatic and solution-oriented.
* Client-focused and results-driven.
Other Requirements
* University degree in mathematics or equivalent experience.
* Minimum 5 years of experience in life insurance or banking.
* Proficient in French and English; Dutch is a plus.
* Autonomous, proactive, structured, and adaptable.
Skills:
* Bridging Business & IT
* Business Process Analysis & Optimisation
* Data & Automation Awareness
* Regulatory Interpretation (KYC/AML in Life Insurance)
* Stakeholder Facilitation & Communication
Languages
* DutchLevel Nice to have
* EnglishLevel Full professional proficiency
* FrenchLevel Professional working proficiency
Questions to be answered by the candidate:
* Walk me through a KYC process you improved. What was wrong, what did you change, and how did you measure the impact?
* When business and IT disagree on a requirement, how do you resolve it?
* Explain a complex regulatory requirement (KYC/AML) to a non‑expert. How would you make it understandable and actionable?
PLEASE ANSWER THE ABOVE QUESTIONS IN YOUR RESUME