We are seeking a highly skilled Support Professional to join our team.
Key Responsibilities
* Deliver top-notch support to customers via multiple channels, ensuring timely and effective issue resolution.
* Collaborate closely with internal teams to ensure seamless communication and problem-solving.
* Guide customers in utilizing our software, including Odoo Business Apps, to maximize its potential.
* Escalate complex issues to developers and assist in their resolution.
* Contribute to software improvement by providing valuable feedback and working closely with the development team.
Requirements
* A strong command of the English language is essential; proficiency in other European languages is an asset.
* Basic knowledge of programming concepts, including XML, Python, and JavaScript.
* A positive attitude, excellent teamwork skills, and adaptability are key qualities for success.
What We Offer
* In-depth functional training and certification opportunities.
* A chance to work with a cutting-edge product and contribute to its continuous growth.
As a dedicated Support Professional, you will have the opportunity to make a real impact on our organization. If you are passionate about delivering exceptional customer experiences, we encourage you to apply.