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Job description
Are you passionate about helping clients implement their Microsoft Dynamics 365 Customer Engagement platform solutions? We are seeking a skilled and experienced Dynamics 365 CE (CRM) Technical Architect to join our Belgian Business Applications team!
Come join us
Join a team of Business Applications professionals focused on implementing Microsoft Dynamics 365 Customer Engagement (CRM) solutions for clients in various industries such as Retail & Consumer goods, Public Sector, Financial Services, and Professional Services. Our solutions cover Sales, Customer Service, Contact Center, Field Service, and Project Operations. We think globally and act locally, delivering quality solutions to our clients in Belgium and across Europe.
You will be part of a fun and dedicated team made up of enthusiastic, motivated, and supportive colleagues. The team is cross-skilled, including functional profiles, delivery leads, presales consultants, and technical experts.
Skills and experiences
We expect you to:
* Have at least 5 years of demonstrable experience as a Dynamics 365 CE (CRM) Technical Architect (or equivalent).
* Have technical expertise on the Dynamics 365 CE (CRM) platform regarding configuration, customization, security, performance, and deployment.
* Possess related skills such as .NET C# for plugins, Power Platform or Dataverse for low-code development, Azure Logic Apps or Power Automate for workflows, and Azure DevOps or GitHub for source control and CI/CD.
* Have a strong understanding of data modeling, migration, and integration techniques.
* Understand systems integration, patterns, and best practices.
* Be skilled in building and maintaining positive client relationships, understanding their needs, and providing tailored solutions.
* Be flexible to adapt to changing requirements and industry trends.
* Have experience leading and motivating cross-functional teams, coaching colleagues daily.
* Be fluent in English and (Dutch or French).
It is a plus if you:
* Have experience with project management methodologies like Agile, Scrum, or Prince2.
About you
Bring to us:
* A passion for working with clients and delivering quality solutions.
* An interest in Microsoft Dynamics CE (CRM), Power Platform, Microsoft ecosystem, and latest technologies.
* A team-oriented mentality, motivated to collaborate locally and globally.
* A proactive approach to learning, career development, and sharing knowledge.
* Excellent communication skills for effective work in local and international environments.
What you will do
As a Dynamics 365 CE (CRM) Solution Architect, you will design, implement, and manage Customer Engagement solutions using Microsoft Dynamics 365, Power Platform, and Microsoft Copilot.
You will be responsible for:
* Owning the Technical Architecture, providing guidance to clients and project teams, ensuring best practices in design and governance.
* Ensuring solutions are robust, scalable, and maintainable.
* Contributing to Solution Architecture, validating design and implementation, aligning with the Solution Blueprint.
* Participating in requirements gathering, working with stakeholders, and engaging in presales activities.
* Mentoring junior colleagues within the Belgian Business Applications team.
Learn more
Discover our projects and insights through the following links:
* Being a Consultant at Avanade
* Geocode Records Fast
* Customize Microsoft Dynamics 365 Field Service Schedule Board
Read our blogs:
* Avanade Insights
* Inside Avanade
Enjoy your career
Benefits include:
* Working with Microsoft’s Global Alliance Partner of the Year for 14 consecutive years, with extensive training and certifications.
* Access to global technical resources.
* A dedicated career advisor.
* Supportive colleagues.
Learn more about our benefits here.
A great place to work
Join us for unique experiences, continuous learning, and growth. We foster diversity and inclusion, creating an innovative environment where you can thrive. Our culture emphasizes expanding thinking, experimenting, learning, and inspiring greatness. Visit our Inclusion & Diversity page for more details.
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