Business Analyst – Digital Channels (App & Web) – Freelance We are seeking a Business Analyst to support a client operating in a regulated environment, working on digital channels including mobile applications and web platforms.
The consultant will work with product, marketing, IT, UX, and other stakeholders to define, analyse, and deliver functional changes across digital channels. The role focuses on requirement definition, functional analysis, development follow-up, and testing activities within an Agile/Scrum setup.
Coordinate with stakeholders including IT, UX/UI, Marketing, Legal, and Security
Gather and validate prospect and customer needs together with business and marketing teams
Analyse user behaviour and channel usage data
Follow up on development activities and support the delivery team during implementation
Follow up on user testing activities
Define and execute test plans and test cases together with the test team
Brief internal teams (e.g. contact centre, administrative teams) on functional changes
4+ years of experience as a Business Analyst
~ Experience as a functional analyst, user story writing, and functional testing
~ Medior – Senior
START DATE: ASAP
CONTRACT: Freelance
LANGUAGES: English (French and/or Dutch is a plus)