Mission
At IBA (Ion Beam Applications), we are world leaders in proton therapy—an advanced form of radiation therapy that enables precise, targeted treatment of cancer while sparing healthy tissue. Each proton therapy center we build combines cutting-edge technology, complex infrastructure, and close collaboration with hospital teams. The installation and operational launch of these systems require dedication, precision, and a strong partnership mindset.
As Site Leader, you will take full responsibility for on-site proton therapy technology and operations, ensuring technical service excellence, patient safety, and strong customer relationships. You will act as both a technical expert and a strategic partner, driving performance, developing your team, and going the extra mile to achieve operational excellence and customer satisfaction. Your focus will be on delivering high-quality service, solving issues proactively, improving processes, and maintaining safe and efficient operations that meet IBA’s standards.
This role is based on site (in Santiago de Compostela), with openness to travel for training and support purposes.
Challenges we trust you with
Operational Leadership
1. Lead and coordinate all on-site proton therapy operations
2. Ensure high system availability and technical service excellence
3. Drive operational performance and continuous improvement initiatives
4. Monitor KPIs and implement corrective actions when needed
Safety & Compliance
5. Ensure patient safety and operational compliance at all times
6. Enforce IBA standards, quality procedures, and regulatory requirements
7. Promote a strong safety-first culture across the site
8. Ensure adherence to environmental, health, and safety policies
Customer & Stakeholder Management
9. Serve as the primary on-site contact for hospital stakeholders
10. Build and maintain strong, trust-based customer relationships
11. Ensure customer requirements are met with professionalism and responsiveness
12. Proactively resolve operational or service issues
Team Leadership & Development
13. Lead, coach, and develop the team on-site professionals
14. Foster engagement, accountability, and high performance
15. Support team training and competency development
16. Encourage collaboration within the site and across other IBA locations
Communication & Coordination
17. Maintain clear communication with internal teams and external partners
18. Coordinate installation, maintenance, and support activities
19. Ensure proper documentation and reporting of site operations
What we value
20. Degree in Electronics, Electromechanics, Mechanics, or related technical field
21. Proven experience leading technical service or operational teams (at least 2 years of experience in people management)
22. Experience in high-availability or mission-critical environments preferred
23. Exposure to industrial, healthcare, or medical technology environments is a plus
Skills & Competencies
24. Strong technical background with hands-on capability (at least 2-3 years of experience in maintenance and hands-on tasks)
25. Excellent leadership and people management skills
26. Analytical problem-solving and root cause analysis capability
27. Strong communication and interpersonal skills
28. Customer-focused and solution-oriented mindset
29. High level of ownership, autonomy, and accountability
30. Ability to manage complexity in a fast-paced, high-tech environment
And you also are:
31. Results-driven and performance-oriented
32. Pragmatic, structured, and detail-focused
33. Strong emotional intelligence
34. Continuous learner with interest in technology advancement
35. Committed to safety, quality, and operational excellence