Business / Functional Analyst – Aviation IT
Domain: Aviation Network Operations (Line Haul Movement)
Domain Overview
This role operates within the Aviation IT environment, with a focus on Aviation Network Operations, including the planning and control of line haul movements across air and ground transport. The position supports operational excellence, digital transformation, and optimization of aviation network processes.
Main Responsibilities
1. Business & Functional Analysis
* Engage with business stakeholders to elicit, analyze, document, and validate business requirements for aviation-related IT systems.
* Analyze existing operational processes and applications to identify gaps, inefficiencies, and optimization opportunities.
* Produce high-quality documentation, including:
* Conceptual business requirements
* Detailed functional requirements
* Business rules
* Logical data models
* Process models
* Use case specifications
* Ensure all requirements are complete, consistent, and traceable throughout the project lifecycle.
2. Technical Alignment & Solution Support
* Translate business needs into clear, actionable IT specifications for technical teams.
* Provide continuous analytical support during design and development phases.
* Contribute to the design and review of user interfaces to ensure usability and operational relevance.
* Apply model-driven structured analysis techniques (SA/SD, Information Engineering, or equivalent) across all deliverables.
3. Project Delivery & Stakeholder Management
* Work closely with project managers to support the successful delivery of IT initiatives within agreed scope, budget, and timelines.
* Facilitate communication between business stakeholders, IT architects, developers, and quality assurance teams.
* Support testing phases by ensuring requirements accuracy and validating solution alignment.
4. Industry Knowledge & Continuous Improvement
* Maintain awareness of aviation industry standards, regulations, and best practices.
* Identify opportunities for innovation, automation, and operational improvement within the aviation network environment.
* Bring additional value with domain experience in capacity optimization, demand forecasting, and resource allocation where applicable.
Qualifications & Skills
Education
* Bachelor’s degree in Computer Science, Information Technology, Information Engineering, or related field.
* A Master’s degree is considered an advantage.
Experience
* Minimum 5 years of experience as a Business or Functional Analyst.
* Demonstrated experience in greenfield business analysis for the development of new applications.
Analytical & Modeling Expertise
Expert-level proficiency and proven experience with:
* Business process modeling
* Logical data modeling (entity-relationship or object/class modeling)
* Business rule specification
* Business service specification
* Use case analysis
* Knowledge of Domain-Driven Design (strategic design) is a plus.
Methodologies & Soft Skills
* Familiarity with both Agile and Waterfall methodologies.
* Strong analytical and problem-solving capabilities.
* Excellent communication skills, able to convey complex concepts to diverse audiences.
* Ability to prioritize and manage multiple tasks in a fast-paced environment.
Certifications
* Certifications such as CBAP are considered a plus.
Languages
* English: Fluent (verbal and written)
* Dutch: An asset