To strengthen the team at our prestigious client based in Luxembourg, we are seeking a senior UX/UI researcher and designer who is ready to tackle complex challenges in the banking sector.
Missions
User Research (Generative & Evaluative): Plan, schedule, and conduct user interviews, observational studies, and usability tests with internal bank employees (using both Figma prototypes and developed beta versions).
Research Synthesis & Presentation: Analyze and synthesize research data into clear insights to guide project decisions. You will comfortably present findings to stakeholders and defend design trade-offs.
Information Architecture & User Flows: Structure complex, content-heavy pages and MAP out entire processes using user flow diagrams to streamline tools and make dense data digestible.
UI Design via Design System: Build detailed mockups and interactive prototypes by leveraging and respecting an established enterprise design system. While you won't reinvent visual styles, you will actively contribute by providing research-backed feedback and requesting new components.
Cross-Functional Collaboration: Work in close collaboration with the UX Lead, a guild of designers, Business Analysts, Product Owners, and developers to ensure end-to-end project consistency.
Profile
Min 5 years of experience in UX/UI design.
High proficiency with advanced features like variables, styles, variants, properties, booleans, instance SWAPs, slots, and auto-layout (including Grid systems). You know how to efficiently use complex nested components.
Proven capability in writing structured research plans, interview guides, and usability test scripts, adapting them to project constraints.
Familiarity with accessibility standards (e.g., WCAG 2.2) and the ability to apply them to design decisions.
Excellent command of English (C1 level minimum).
Ability to manage specific topics with a high degree of autonomy while staying aligned with the design guild.
Strong skills to identify user pain points, propose actionable solutions, and collaborate effectively with cross-functional teams.
A strong interest in investment banking. Prior experience in the field is a plus, but otherwise, you must be eager to master dense domain knowledge and remain unfazed by interfaces containing 20-column tables.
Nice to have:
Experience designing enterprise, B2B, or internal tools involving long processes and multiple user roles.
Experience designing AI-assisted tools for enterprise products.
Quantitative research skills (building, running, and analyzing surveys like Umux-lite).
Visual design skills for creating occasional illustrations or PowerPoint presentations.
Tools used daily:
Design & Collaboration: Figma, Miro
Project Management & Office: Jira, Microsoft Office Suite (Excel, Word, PowerPoint)
Our offer
Working in a Great Place to Work based in Luxembourg
Attractive salary and pretty cool benefits (meal vouchers, mobile subscription...)
Develop your skills and ideas over a coffee, a beer or a pizza during our Neo'vations
Evolve within a strong company culture, you'll join us for the opportunity and you'll stay because we're super cool (well according to 98% of our employees NEOFACTO Annual Survey 2024)
Between afterworks, innovative workshops and ski weekends, there's never a dull moment when you're part of the Neo'Squad
Recruitment process:
The pre-qualification interview with our Recruitment Manager
Technical tests
Receipt of our salary proposal / exclusivity agreement
2nd interview with our Business Manager
Proposal of your application to the client
Interview at the client's premises, which can be conducted either by video or in person