Are you a Support Engineer seeking a new interesting challenge? 🔍
If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for! 👀
✍️WHAT WILL YOU DO?
We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks:
* Teams Architecture and Direct Routing
* Endpoint handling of Teams phone devices
* Teams Policies and Features
* Understanding of Call Queue and Auto Attendant
* Understanding of AAD, Network/Firewall rules and DNS for Direct Routing.
* Troubleshooting Teams issue and Call Quality Reporting Analysis.
* Emergency Call routing in Teams
* Develop technology road-maps for Unified Communications & Collaboration Services
* Co-ordination with MS and other Vendors for Issues/Tracker.
* Health Check of Servers and Powershell Scripting
* Audio/Video design and integration experience
* Manage Phone Numbers
* Manage Phone System for MS Teams
* Troubleshoot Audio, Video and Client issues
* Ability to run and execute PowerShell script in MS Teams Module
🧐 WHAT ARE WE LOOKING FOR?
* Years' experience: minimum 3 years in a similar role
* Upper-intermediate level of English
* Ability to Plan and deploy Microsoft Teams
* Ability to Implement Lifecycle Management and Governance for MS Teams
* Should have sound knowledge on Monitoring MS Teams environment
* Ability to Manage access for External User
* Should know how to Implement security and compliance for MS Teams
* Know how to Create and Manage Teams
* Ability to Plan and configure network setting for MS Teams
* Ability to Manage Collaboration Experience for Chat and Channel
* Should have knowledge in Managing Apps for MS teams
* Ability to Manage Meeting and virtual events experiences
* Should know how to Configure and manage MS Teams device
📅 WHERE AND WHEN?
* Workplace: Madrid (Hybrid model)
* Work Schedule: Business Hours (8-17hs) + On Call
🤝 WHAT CAN WE OFFER YOU?
* Permanent contract 📋 - We offer indefinite contracts from the first day.
* Pay and benefits 💸 - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance).
* Work from home 🏚️ - We offer you a financial support every month for your working from home expenses. In addition, in the first month we will give you a bonus to help you to set up your workplace👨💻
* Opportunity knocks 👍🏻 - Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews.
* Learn as you grow 📚 - Starting with a fantastic onboarding program, TCS has robust learning platforms that will allow you to learn and grow personal as professionally.
* Bring your buddy 👫 - If you have referred a friend for an open position under the BYB Scheme and she/he is hired you’ll receive a very attractive cash award.
* Connect globally 🌏 - Work with people from all over the world. You can feel the multicultural workforce.
* Benefit from being a TCSer 🎟️ – By being part of the TCS Spain family you can enjoy benefits, offers and corporate discounts on the best brands.
* And so on 🎉 - Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporative events... This has only just begun!
💡WHO ARE WE?
Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968 as part of the Indian Tata Group and is one of the top 3 technology companies globally 🚀
With a presence in 55 countries and more than 600,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2025 according to the Top Employers Institute 🥇
TCS Spain started operations in 2001 and currently has a diverse workforce that collaborates with the main Spanish and multinational companies 🌏
TCS Spain has been certified as a Top Employer 2025 and has also been chosen as one of the 100 Best Companies to Work for in Spain in 2025 according to Forbes🏆
Among the portfolio of services, TCS has information technology services, asset-based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure and BPS 🎯
Responsible for development, TCS Spain is committed to inclusion, diversity and sustainability, and promotes flexibility policies that support wellbeing and work-life balance 💯
WELCOME, WE ARE WAITING FOR YOU! 🚀