Seniority Level: Entry level
#Talent
Digital Sales Agent / GROW Agent
About the role:
Do you have a passion for sales and customer relationships?
As a Digital Sales Expert / GROW Agent, you’re not just supporting the sales process, you’re driving it forward.
You’ll be the first point of contact for customers via phone and email, with a strong focus on generating sales, reducing churn, and supporting vacant sales territories. Working together with our Field Sales Consultants, you help grow accounts, close gaps, and keep customers loyal to our iconic brands.
This is a commercial role with impact, perfect for someone who combines customer service skills with a sales-driven mindset.
Who we are:
Brewing the world’s most loved beers and building brands consumers love, AB InBev is where ownership, ambition, and action thrive.
We empower you to dream big, lead change, and create a long-lasting legacy.
We value relentless problem-solvers who take accountability, embrace challenges, and turn bold goals into results through resilience and hard work.
That’s Who We Are: Come andOWN IT!
We are the world’s biggest brewer! Headquartered in Leuven, Belgium, we have opportunities across Europe in Belgium, the Netherlands, France, Luxembourg, Germany, Italy, the Czech Republic, the UK, Ireland, and Spain. Two key parts of our ecosystem are Budweiser Brewing Group (BBG) in the UK and Compañía Cervecera de Canarias (CCC) in the Canary Islands.
We are proud to have a team of 155,000 colleagues representing 135 nationalities and to operate 28 breweries across Europe.
What you’ll do:
1. Proactively contact customers by phone to boost sales and improve order frequency.
2. Manage and follow up on customers in temporarily vacant sales regions.
3. Reactivate churned or inactive clients through targeted outreach.
4. Be the first line contact for incoming customer questions, with a focus on converting them into sales.
5. Support our Field Sales team with CRM follow-ups, campaign execution, and account coordination.
6. Identify sales opportunities and help to GROW our efficiency.
Who you are:
7. You have a commercial mindset and enjoy working with KPI's.
8. You’re proactive, persuasive, and love picking up the phone.
9. You’re structured and thrive in a fast-paced, sales-driven environment.
10. You're fluent in Dutch & French (English is a plus).
11. Experience in sales, telesales, or customer success is a strong advantage.
12. CRM knowledge is a plus (e.g., Salesforce).
Why this role matters:
This isn’t just about support, you help keep our sales engine running.
By owning customer relationships, improving retention, and covering key sales gaps, you’ll make a measurable impact on AB InBev’s commercial success.
Don’t check every box? No worries! If you’re enthusiastic, ambitious, and eager to learn, with the right motivation and mindset, we’ve got your back. We’ll guide you to become a successful Digital Sales Agent / GROW Agent, learning, growing, and thriving alongside a team that’s invested in your success. Passion and drive can take you far, let’s build your future together!
Next to our competitive base salary, we put our people first by providing on-top benefits:
13. A Flexible Rewards system - (smartphone, bike lease, internet at home, Extra pension Plan, etc.).
14. Quarterly vouchers to taste our delicious beers.
15. Compensation & seniority days in addition to legal holidays (40 Days total).
16. Meal vouchers, allowances, gift per company policy.
17. A unique Parental leave.
18. Competitive Life insurance, disability & medical plan.
19. Learning & Development opportunities (LinkedIn Learning/ Workday Learning/Mentoring).
20. Multiple Physical & Mental Wellbeing support Initiatives.
Why build your career with us
We recruit for mindset, ambition, cultural fit, and growth opportunities.
Unique culture
We are proud to be part of something bigger than ourselves and are passionate about building upon our company’s long legacy. We believe in collaboration and candor, which results in a dynamic culture with open communication.
Brands everyone loves
We are part of the collective, global history of beer. We are the proud makers of more than 500 iconic brands, from beloved international classics to local favorites.
Growth opportunities
Our people grow at the pace of their talent. We empower our people to learn, expand their perspectives, and unlock career growth. In an environment where commitment to excellence pays off, our people are able to deepen their impact and create a long-lasting legacy.
#LI-ABI ZoneEUR