Beschrijving van de functie
Our client is a global nonprofit organization with offices in Brussels.
Jobomschrijving
* Monitor accounts receivable and identify overdue accounts
* Contact customers via phone and email regarding outstanding invoices
* Negotiate payment plans and suitable repayment dates
* Resolve billing issues, customer disputes, and complaints
* Collaborate with internal departments to follow up on disputes
* Maintain and update credit collection records and reports
* Analyze customer financial status to assess credit risk
* Work with sales teams on non-paying customers and review processes
* Prepare regular reports on unpaid accounts and repayment progress
* Promote credit management awareness and ensure efficient processes
Jouw profiel
* Bachelor's degree or equivalent by experience
* Fluency in English, any other language is a plus
* Minimum 2 years of proven experience in AR/Credit Management environments
* Proficiency in the Microsoft Office suite, especially Excel
* Excellent interpersonal skills, including diplomacy and tact
* Excellent written and verbal communication skills and the ability to adjust the communication style to the stakeholder
Voordelen van de betrekking
* A competitive salary and numerous extra legal advantages
* Flexible working hours and the option of homeworking (up to 3 to 4 days a week)
* A supportive and collaborative working environment
* An enriching experience in an international environment
* A dynamic English-speaking workspace with colleagues spanning across 20 cultures