WE ARE LOOKING FOR YOU AS A PERSONAL SHOPPER (M/F/X)
FOR OUR ZARA STORE IN KNOKKE
MORE THAN FASHION – What You Can Expect From Us
* Competitive salary: An attractive package including holiday pay and year-end bonus.
* Staff discount: Enjoy 25% off the latest trends across all our brands.
* Benefits @ Work: Access to exclusive discounts on a wide range of products and services.
* €8 meal vouchers per day.
* Language support: Benefit from our language-learning offers, including The Language Hub subscription.
* Growth & development: Internal promotion opportunities, e-learning and continuous training.
* Social initiatives: Participate in projects that create positive societal impact.
* Internal connectivity: Stay connected via our INET app and collaborate with colleagues worldwide.
* Inclusive teams: Diversity is our strength – we welcome everyone, regardless of background or experience.
THIS IS YOU – What Sets You Apart
As a Personal Shopper at Zara Knokke, you are a true ambassador of our customer experience.
You have a strong sense of style, understand customer needs and know how to inspire them with personalised fashion advice.
Your Key Skills & Attitudes
* Exceptional customer service: warm, personalised and premium-level interaction.
* Fashion expertise: solid knowledge of styling, trends and product details.
* Creativity: surprising customers with inspiring and innovative looks.
* Analytical thinking: translating customer behaviour and feedback into concrete actions.
* Strong communication: clear, professional and customer-oriented communication.
* Positive & energetic attitude: enthusiasm, dynamism and professionalism.
Customer Experience
MAKE EVERY DAY EXTRAORDINARY – What you do daily
* Create a warm, personal and premium shopping experience for every customer.
* Guide clients during one-to-one sessions and offer professional styling advice.
* Build and maintain customer relationships.
* Prepare curated product selections before appointments.
* Continuously improve the customer experience based on feedback and observations.
Clienteling
* Build long-term customer relationships.
* Proactively approach walk-in clients and offer the service.
* Keep up to date with trends and new collections.
Operations
* Support payments and returns.
* Maintain high standards throughout the entire customer journey.
AT INDITEX, WE LOVE YOU FOR WHO YOU ARE
Our teams bring together people from diverse backgrounds, cultures and experiences.
We create an environment where everyone can be themselves and grow.
At Inditex, you will find
more than a job
.