Field Service Engineer – Engineering | Diegem, Belgium
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
Contract: April 2026 – Dec 2026+ (100% FTE, high extension potential)
Location : Diegem, Belgium (80% field travel across Europe, 20% office/remote, BE-based candidates preferred)
Role Summary
Motivated and technically skilled
Field Service Engineer
to install, service and repair
advanced 3D cardiac mapping and electrophysiology systems. Manage your service territory independently (Diegem + Europe), resolve technical issues onsite/remotely, and build strong customer relationships in clinical environments.
Support
new product launch
across EMEA region during peak rollout phase.
Key Responsibilities
Install, upgrade, maintain and repair
sophisticated medical systems used in electrophysiology procedures
Independent territory management : Plan/prioritize weekly activities across Belgium + Europe (Western/Eastern Europe, Scandinavia)
Diagnose & resolve
equipment malfunctions using standard test equipment (digital multimeter, safety tester)
Customer satisfaction : Regular performance reviews, complaint analysis, continuous improvement initiatives
Extensive travel
(80% field-based, short notice flexibility required)
Documentation : Accurate service records in Service Management System
Escalation : Communicate technical risks/opportunities to management
Safety/quality : Strict adherence to health, safety and environmental standards
Team : Join 3-person Belgian team supporting massive EMEA territory during
new equipment launch ramp-up .
5 weeks paid training
provided on systems, databases and processes.
Qualifications
Bachelor’s degree
(or equivalent) in
Biomedical Engineering, Electrical Engineering, Electronics Engineering or Computer Engineering
2+ years
field service experience (medical device industry preferred)
Hands-on troubleshooting
with test equipment (multimeter, safety tester)
Fluent English
(written/spoken required);
French fluency
= strong advantage
Valid EU driver’s license
Physical capability : Lift/move equipment up to 35kg, frequent standing/bending
Flexible availability : 80% travel, irregular hours including weekends/off-hours when needed
Customer-facing : Strong communication for clinical/hospital environments
Skills & Experience
Technical:
Service/troubleshooting principles
Standard test equipment proficiency
Medical equipment installation/maintenance (preferred)
Soft skills:
Strong organization/problem-solving
Independent xphnsxz territory management
Clinical customer relationship building
Nice-to-haves:
Medical device field service
Electrophysiology/cath lab exposure
IT/database troubleshooting skills
Additional EU languages (Dutch, German, Scandinavian)
Additional Information
Work split : 80% field, 20% office/remote
Travel : Up to 80% Europe (fully covered)
BYOD policy : Contractor provides own device (laptop access to company systems provided)
Training : 5 weeks fully paid product/system training
Start : ASAP (April/May 2026 target)
Why This Role?
High-impact launch : Support major new product rollout across EMEA
Autonomy : Independent territory management with strong support structure
Extension potential : 9+ months with high 2027 continuation likelihood
Cutting-edge tech : Work with advanced cardiac mapping/EP systems