We are currently looking for an experienced Release & Change Manager for a large international financial organization operating in a regulated and ITIL‐driven environment.
Role & responsibilities
* End‐to‐end ownership of Change & Release Management across both project‐related and BAU activities
* Close collaboration with IT Managers, application teams and external service providers
* Coordination, risk assessment and validation of changes and releases
* Ensuring process compliance, quality and operational readiness
* Actively challenging suppliers on procedures, reliability and delivery
* Acting as backup Incident Manager, including coordination of major incidents, communication and post‐incident follow‐up
* Contributing to governance, audits, KPIs, SLAs and continuous process improvement initiatives
* Documenting and improving ITIL processes (Change, Release, Incident)
Profile
* Senior, hands‐on Change & Release Manager
* Strong background in ITIL environments
* Experience in complex, enterprise‐level infrastructures
* Comfortable in operational and governance‐oriented contexts
* Ability to operate calmly and decisively in high‐pressure situations
Location: Brussels / hybrid